Hello,
- Please connect using domain\username and verify the results.
- You may put the DLO in debug mode.
To enable debug logging on the DLO client, use the following procedure:
1. Exit the DLO client, select File | Exit
2. Open regedt32 or regedit
Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes.
3. Expand HKLM\Software\VERITAS\Components
4. Create a new key called DebugStream
5. Create a new key below DebugStream called DLOClient.exe. The (default) string value data should be 0xE0FFFFFE.
6. Create a new key below DebugStream called DLOClientu.exe. The (default) string value data should be 0xE0FFFFFE.
7. Create a new key below DebugStream called DLOConsoleu.exe. The (default) string value data should be 0xE0FFFFFE.
8. Start the client
Once the client fails or generates an error, gather the following logs and contact technical support:
a. DLOClient.log
b. All *.dmp files
Revert with the results.
Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007
http://seer.support.veritas.com/docs/277429.htm
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