cancel
Showing results forΒ 
Search instead forΒ 
Did you mean:Β 

BE 11d Inquiry Strings

William_DelGreg
Not applicable
the inquiry strings in the adamm.log don't match what shows up in VSDLoadTable I have a Dell Powervault 120T DLT7000

I have been having some hardware errors and the drive keeps going offline. I think this might be related. Below are excerpts from adamm.log and the SCSIChanger regkey

The drive seemed to be working fine through all my test backups, but now it won't complete a job. the last few have failed half way through. I have verified the latest firmware and just downloaded the latest driver patch from symantec.

How do I get the correct Inquiry Strings to show up. The BE hardware compatiblity list shows that i should have different strings than what are list in the adamm.log


Thanks,
Bill

System event log: Event ID 11
The driver detected a controller error on \Device\Scsi\aic78xx2.

Application event log: event ID 33152
Adamm Mover Error: Write Failure!
Error = ERROR_IO_DEVICE
Drive = "QUANTUM Tape Drive"
{D2FEECD0-A5F6-42AC-9635-E5FABE2829F8}
Media = "GR_Backup03"
{85AD2261-1754-11D6-A9CB-00B0D07979A9}
Read Mode: SingleBlock(0), ScsiPass(0)
Write Mode: SingleBlock(1), ScsiPass(1)



Adamm.log:

0001:0000:0001:0000 Device Name "\\.\MediumChanger0"
Secondary Name "\\.\Changer0"
Primary Inquiry "DELL PV-120T-DLTAL D116"
Secondary Inquiry "ADIC FastStor DLT D116"
Serial Number "DELL PV-120T-DLTAL ADIC313400B72078"
Device Flags KSCSI, SN(TYPE 0), SN(ELEMENT)
Device State 3, Online

0001:0000:0003:0000 Device Name "\\.\Tape0"
Secondary Name "\\?\scsi#sequential&ven_quantum&prod_dlt7000&rev_2561#4&4fce4c2&0&030#{53f5630b-b6bf-11d0-94f2-00a0c91efb8b}"
Primary Inquiry "QUANTUM DLT7000 2561"
Serial Number "QUANTUM DLT7000 PXA39S0217"
Device Flags KSCSI, SN(TYPE 0)
Device State 3, Online






SCSIChanger:

Diamdbak ARCHIVE Python
Diamdbak ARCHIVE 4586XX
Diamdbak ARCHIVE IBM4586NP
Diamdbak DEC TLZ6
Diamdbak DEC TLZ7
Diamdbak SEAGATE DAT
Diamdbak MATSHITADAT 241T7
AdicVLS2 ADIC VLS 4mm
AdicVLS2 ADIC VLS 8mm
AdicVLS2 ADIC VLS DLT
AdicVLS2 ADIC VLS QIC
AdicVLS2 ADIC VLS SDX
AdicVLS2 ADIC DAT AutoChanger
Libra DILOG SA100
HP155xLd HP C155
HP155xLd HP C5713
HP155xLd HP DAT72X6
EXB_10x EXABYTE EXB-10i
EXB_10x EXABYTE EXB-10e
EXB_210 EXABYTE EXB-210
EXB_210 EXABYTE EXB-218
EXB_210 EXABYTE EXB-220
EXB_210 EXABYTE Exabyte 18D
EXB_210 ADIC Scalar AIT 210
EXB_210 ADIC Scalar AIT 220
EXB_230 EXABYTE Exabyte 230D
EXB_230 EXABYTE Exabyte 690D
EXB_230 EXABYTE Exabyte X200
EXB_230 EXABYTE Exabyte X80
EXB_230 EXABYTE Exabyte 215
EXB_230 EXABYTE Exabyte 430
EXB_230 EXABYTE Exabyte 110L
EXB_230 EXABYTE Exabyte 221L
EXB_230 EXABYTE Magnum20
EXB_230 PLASMON FTA
EXB_230 PLASMON FTA21
EXB_230 EXABYTE MAGNUM 224
EXB_230 EXABYTE MAGNUM 448
EXB_230 FSC FibreCAT TX24
EXB_230 FSC FibreCAT TX48
EXB_480 EXABYTE EXB-440
EXB_480 EXABYTE EXB-480
EXB_480 ADIC Scalar AIT 440
EXB_480 ADIC Scalar AIT 480
EXB_EZ17 EXABYTE Exabyte EZ17
EXB_110 EXABYTE VXA 1x10 1U
EXB_110 EXABYTE LTO 1x7 2U
L7A2700 CIPHER TZ Media Changer
L7A2700 DEC TZ Media Changer
L7A2700 Quantum TZ Media Changer
L7A2700 QUANTUM DLT Changer
LAGO_340 LAGO SYSLS-340L
LAGO_340 STK DAT LIB
LAGO_380 LAGO SYSLS-380L
Spectra2 SPECTRA 4000
Spectra2 SPECTRA 5000
Spectra2 SPECTRA 9000
Spectra2 SPECTRA 10000
Spectra2 SPECTRA GATOR
Spectra2 SPECTRA PYTHON
SpecFrog SPECTRA 215
AIWA_2x0 AIWA AL-17D
ACL_452 ATL ACL4/52
ACL_452 ATL ACL2640
ACL_452 ATL ATL7100
ACL_452 ATL P1000
ACL_452 DEC TL810
ACL_452 DEC TL820
ACL_452 QUANTUM DX30
ACL_452 QUANTUM DX100
ACL_452 QUANTUM DX5000
ATLP3000 ATL P2000
ATLP3000 ATL P3000
ATLP3000 ATL P4000
ATLP3000 ATL P7000
ATLP3000 COMPAQ ESL9000
ATLP3000 HP ESL9000
ATLP3000 HP ESL E-Series
ATLP3000 QUANTUM PX720
ATLP3000 HP VLS
Sony7000 SONY TSL-7000
Sony7000 SONY TSL-9000
Sony7000 SONY TSL-11000
Sony7000 SONY TSL-A300
Sony7000 SONY TSL-A400
Sony7000 SONY TSL-A500
Sony7000 DEC TLZ9
Sony7000 DEC TLZ1
Sony7000 SEAGATE AIT-LDR
Sony7000 COMPAQ TSL-9000
Sony7000 COMPAQ TSL-10000
BHill_Q7 BHTi Quad 7
BHill_Q7 BHTi Quad 47
BHill_Q2 BHTi Q2
BHill_Q2 IBM 3447
HPDLT119 HP C119
HPDLT119 HP C5177
QstarTLS QUALSTARTLS
QstarTLS QUALSTARRLS
QstarTLS TANDBERGTDS 1210
QstarTLS TANDBERGTDS 1220
QstarTLS TANDBERGTDS 1420
QstarTLS TANDBERGTDS 1440
QstarTLS ADIC QLS SDX 220
QstarTLS ADIC QLS SDX 440
QstarTLS ADIC QLS SDX 480
QstarTLS ADIC QLS SDX 660
QstarTLS ADIC QLS SDX 6120
ADIC_448 ADIC Scalar DLT 448
ADIC_448 ADIC FastStor
ADIC_448 EXABYTE Exabyte 17D
ADIC_448 IBM ULT3581-TA
ADIC1000 ADIC Scalar 24
ADIC1000 ADIC Scalar 100
ADIC1000 ADIC Scalar 1000
ADIC1000 ADIC Scalar i2000
ADIC1000 ADIC Scalar i500
ADIC1000 ADIC Pathlight VX
ADIC1000 IBM ULT3582-TL
ADIC1000 IBM ULT3583-TL
ADIC1000 DELL PV-132T
ADIC1000 DELL PV-136T
Over4210 OVERLANDLXB
Over4210 DEC TL800
Over_SLR OVERLANDSLR AUTOLOADER
Over_SLR TANDBERGSLR AUTOLOADER
Over_SLR TANDBERGAT1280-1R VS160
Over_Pro OVERLANDLIBRARYPRO
Over_Pro OVERLANDNEO Series
Over_Pro OVERLANDREO Series
Over_Pro OVERLANDLXL
Over_Pro COMPAQ SSL2000 Series
Over_Pro COMPAQ MSL5000 Series
Over_Pro HP MSL5000
Over_Pro HP MSL6000
Over_Pro SEAGATE VIPER 2000
Over_Pro IBM 4560SLX
HPSTFX HP C1160A
HPSTFX HP C1107A
HPSTFX HP C1100F
HPSTFX HP C1160F
HPSTFX HP C1107F
HPSTFX HP C1100J
HPSTFX HP C1160J
HPSTFX HP C1107J
HPDLT515 HP C5151
HPDLT515 HP C5153
HPDLT515 HP C5173
Stek9714 STK 9710
Stek9714 STK 9714
Stek9714 STK 9730
Stek9714 STK 9738
Stek9714 STK 9740
Stek9714 STK L20
Stek9714 STK L40
Stek9714 STK L80
Stek9714 STK L180
Stek9714 STK L700
Stek9714 STK SL500
Stek9714 HP A4845A
Stek9714 HP A4846A
Stek9714 HP A4853A
Stek9714 HP A5597A
Stek9714 HP A5617A
Stek9714 DELL 130T
Stek9714 FALCON VTL
HPDLT628 HP C6280
ATL_L500 ATL L200
ATL_L500 ATL L500
ATL_L500 QUANTUM DLTstor314
ATL_L500 QUANTUM DLTstor108
ATL_L500 QUANTUM Powerstor L200
MedLogic ADL SLA
NECTL620 NEC TL620NS
IBM_Alp IBM 3449-355
IBM_3570 IBM 03570
IBM_3575 IBM 03575
IBM_3575 IBM 03584
IBM_3590 IBM 03590
HPC7200 HP C7200
HPC7200 HP C7145
M4_Mag M4 DATA MagFile
M4_Mag ATL M1500
M4_Mag ATL M2500
NEC_DL01 NEC DL0101H-0E
NEC_DL01 NEC LL0101H-0A
NEC_DL01 NEC SL0101H-0S
PLASMON PLASMON FTA68
PLASMON PLASMON FTA102
Sony_162 COMPAQ LIB-81
Sony_162 SONY LIB-81
Sony_162 SONY LIB-D81
Sony_162 SONY LIB-162
EXB_230 SONY LIB-304
BENCHMRK BNCHMARKVS640
BENCHMRK DELL PV-122T
BENCHMRK HP C9264CB-VS80
BENCHMRK HP ThinStor AutoLdr
BENCHMRK BDT ThinStor AutoLdr
BENCHMRK Quantum ValueLdr
BENCHMRK QUANTUM ValueLoader
BENCHMRK SEAGATE LTO LDR CLL1600
BENCHMRK CERTANCELTO2 LDRCLL3200
BENCHMRK CERTANCELTO3 LDRCLL6400
Qntm3520 QUANTUM UHDL
Qntm3520 COMPAQ UHDL
Qntm3520 HP UHDL
Qntm3520 IBM 360716X
Qntm3520 IBM 360726X
Qntm3520 DELL PV-124T
Sony_CSM SONY CSM-60
Sony_CSM SONY CSM-100
Sony_CSM SONY CSM-200
BNCHMRK2 BDT ThinStorPlus AL
BNCHMRK2 BDT ThinStorPlus SM2
BNCHMRK2 IBM IBM 36232LX
BNCHMRK2 IBM IBM 36232SX
BNCHMRK2 IBM 36232LX
BNCHMRK2 IBM 36232SX
BNCHMRK2 HP 1x8 autoloader
NEC_T40A NEC T40A
HP_EML HP EML E-Series
Over_SLR TANDBERGStorageLoader
Over_SLR TANDBERGAT3200-1R LTO2
NEC_T40A NEC T16A
SONYCSM2 SONY CSM-20
ADIC1000 IBM 3576-MTL
Over_SLR ADIC 1U FastStor
QPX500 QUANTUM PX500
BNCHMRK2 HP MSL G3 Series
BNCHMRK2 Iomega AUTLDR1000
ADIC1000 FSC CS-TL
ADIC1000 NETAPP VTL
Over_Pro OVERLANDARCvault
QstarTLS QUALSTARXLS-80
BNCHMRK2 HP DAT Autoloader
Stek9714 EMC Disk Library
BNCHMRK2 HP VLS1000i
BNCHMRK2 BDT FlexStor II
BNCHMRK2 IBM 3573-TL
EXB_110 IBM 87691VX
NEC_T40A BREECE Q2.40
NEC_T40A BREECE Q1.16
Stek9714 SEPATON S2100
Stek9714 FUJITSU NML10A
BNCHMRK2 HP 1x8 G2 AUTOLDR
BNCHMRK2 SPECTRA GECKO
BNCHMRK2 IBM 33622LX
QPX500 IBM 33614LX
ACL_452 QUANTUM DXi
ADIC1000 QUANTUM Scalar i2000
ADIC1000 QUANTUM Scalar i500
Stek9714 FUJITSU NML7A
BENCHMRK HP D2DBS
2 REPLIES 2

Bradley_Willads
Level 5
Employee Accredited Certified
William,

The inquiry strings show up differently in the ADAMM log than in previous versions. If Backup Exec is seeing your device, then the correct driver is loaded.

What concerns me is the Event ID 11 on your system. This is a hardware error reported by your SCSI controller during communication with your tape drive. This signifies an error with either the controller or the device attached to the controller.

Here is a Microsoft artice that explains what Event ID 11's are, and how to troubleshoot them.
http://support.microsoft.com/kb/154690

Bradley_Willads
Level 5
Employee Accredited Certified
William,

I also noticed one other thing. The device you mentioned is also a standalone tape device. Only Tape Libraries inquiry strings are listed in the VSD Load Table registry key, not tape drives.

To et the inquiry string for your device, you can refer to our HCL. The HCL contains a column for the inquiry string for each device. This should help you out. Please let me know if you there are any additional questions you may have.

Backup Exec 11d Hardware Compatability List (HCL)
http://seer.support.veritas.com/docs/282249.htm