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BE 2010 R3 console is slow when i click job properties!

BE2010Guru
Level 3

BE 2010 R3 console is slow when i click job properties!

Everything works.

How I got the issue: The BE service account password was changed.  Everything broke I called suppoort and was hung up on twice. So i uninstalled BE (full also removing the associated files and the DB) and reinstalled.  Everything appears fine and backups work, but for some reason the console performs very slow.  What is the problem and how do i fix??

4 REPLIES 4

newsolutionBE
Level 6

Hi

Backup exec is installed on which windows like win2003 or win2008

Also only when you open backupexec it is slow or when you open jobs or when you click on anyhting it is slow

 

Thanks

pkh
Moderator
Moderator
   VIP    Certified

Re-install the .Net framework  3.5.

BE2010Guru
Level 3

just tried that, it made no difference.

Now it is loading quicker but not as quick as it should.  The actual policy jobs pages loads without fully being rendered, a quick mouse move and it refreshes.  Something visually is not correct.  

I would try calling Symantec support but they would waste my time and then hang up once it gets too hard.

CraigV
Moderator
Moderator
Partner    VIP    Accredited

...which part of browsing the console is slow? Moving between tabs such as Job Monitor and Devices, or browsing your selection list?

Do you have SP1 for BE 2010 R3 installed as well?