BE Console crash when I create a restore job.

[Jarzamendia]

When trying to create a restore job, the BackupExec console chash with the following message:

The supplied DateTime represents an invalid time.  For example, when the clock is adjusted forward, any time in the period that is skipped is invalid.
Parameter name: dateTime
at System.TimeZoneInfo.ConvertTime(DateTime dateTime, TimeZoneInfo sourceTimeZone, TimeZoneInfo destinationTimeZone, TimeZoneInfoOptions flags, CachedData cachedData)
   at System.TimeZoneInfo.ConvertTimeToUtc(DateTime dateTime, TimeZoneInfo sourceTimeZone)
   at BackupExec.UI.Model.Browse.DataItemLoaderWebSvc.GetTimeT(DateTime date)
   at BackupExec.UI.Model.Browse.DataItemLoaderRestore.GetPhysicalBackupSets(LogicalToPhysicalParameters jobParams)
   at BackupExec.UI.Model.Browse.DataItemLoaderRestore.GetPhysicalBsdsFromLogicalSelections(LogicalToPhysicalParameters jobParameters)
   at BackupExec.UI.Model.Browse.DataItemLoaderRestore.GetPhysicalBsdsFromLogicalSelections(DataItem browseRootItem, CatCopyPreferenceEnum copyPreference, ObservableCollection`1 backupsetSelections)
   at BackupExec.UI.ViewModel.RestoreWizardViewModel.SelectionPageNextHandler()
   at BackupExec.UI.ViewModel.RestoreWizardViewModel.<SetupCommandDictionary>b__67(Object s, WPFCommand e)
   at Symantec.HRO.UI.WPFFramework.WPFCommandBinding.OnExecute(Object item, WPFCommand wpfCommand)
   at Symantec.HRO.UI.WPFFramework.WPFCommandBinding.HandleExecuted(Object sender, ExecutedRoutedEventArgs e)
   at System.Windows.Input.CommandBinding.OnExecuted(Object sender, ExecutedRoutedEventArgs e)
   at System.Windows.Input.CommandManager.ExecuteCommandBinding(Object sender, ExecutedRoutedEventArgs e, CommandBinding commandBinding)
   at System.Windows.Input.CommandManager.FindCommandBinding(CommandBindingCollection commandBindings, Object sender, RoutedEventArgs e, ICommand command, Boolean execute)
   at System.Windows.Input.CommandManager.FindCommandBinding(Object sender, RoutedEventArgs e, ICommand command, Boolean execute)
   at System.Windows.Input.CommandManager.OnExecuted(Object sender, ExecutedRoutedEventArgs e)
   at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
   at System.Windows.Input.RoutedCommand.ExecuteImpl(Object parameter, IInputElement target, Boolean userInitiated)
   at System.Windows.Input.CommandManager.TransferEvent(IInputElement newSource, ExecutedRoutedEventArgs e)
   at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
   at System.Windows.Input.RoutedCommand.ExecuteImpl(Object parameter, IInputElement target, Boolean userInitiated)
   at System.Windows.Controls.Button.OnClick()
   at System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(MouseButtonEventArgs e)
   at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent)
   at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
   at System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args)

Anyone have a idea?

[pkh]

Go to Add/Remove Programs and do a repair of BE

[VJware]

Is the server on UTC or local time zone ?

Does the crash always occur when you try to attempt a restore ? Does the crash occur irrespective of the different data types chosen for restore ?

Is BE 2014 completely patched ?

[Jarzamendia · Accepted solution]

Hellow VJware, 

This error was caused by our daylight saving config in the date 18/11/2014. I can restore without console crash if I change the date filter in restore wizard to day 17/11. Anyway in 19/11 all the stuffs work fine.

Thanx for help!