04-01-2015 12:36 AM
good morning
Due to an HD issue, I have to reinstall BE 12.5
the installation runs properly until the SQL installation
the autorun.inf could not be extract, we can not add .this file anymore to our servers
I have tried to install first the SQLServer2005_BC (install without any issue) and than re-run the installation of BE
still the same issue
I have downloaded the trial version 2014, same issue
I have run with a local admin
I have run with a domain admin
without success
any idea how I can managed this ?
thanks a lot
04-01-2015 01:05 AM
04-01-2015 01:29 AM
2008 R2
04-01-2015 01:32 AM
this server is 2,5 years old
was able to install backupexe at this time without any issue
I have 3 other servers, same OS, Same version of Backupexec runing without any issue
could not be a compatibily issue, I'm face to the same problem with backupexe 2014
it is a nightmare
04-01-2015 01:57 AM
I have seen this occuring when an AV is installed on the system and the AV prevents the proper extraction of the installation files.
Either allow the AV to successfully extract (by not quarantine / deleting autorun.inf) or disable the AV temporarily during the installer extraction.
04-01-2015 02:00 AM
...bear in mind that BE 12.5 does not support being installed on Windows Server 2008 R2. You needed BE 2010 R3 for this, and BE 2014 definitely also supports Windows Server 2008 R2.
Thanks!
04-01-2015 02:46 AM
you are a STAR ...... thanks you so much