03-07-2018 09:32 AM
On an inherited system I'm still trying to understand, Backup Exec 15 has a job configured to perform a weekly full backup to disk and a duplicate to tape immediately afterwards. On the robotic library there are only 1 drive and 12 slots, and it is partitioned, so the job is configured to use partition [0007..0008]
So far so good.
Before the job started, there were one half used tape on slot 7 (on the correct pool) and one tape on pool Scratch Media in slot 8. This tape appears on blue, as it should.
Half way the duplicate job, BE15 requests me to insert a rewritable tape in the library with the import command. It points me to V-275-439 .
Why did it not use the tape in slot 8?
03-07-2018 11:07 AM
Which tape did the job use? Slot 7 or Slot 8?
03-08-2018 12:17 AM
It used half-used tape in slot 7 and then didn't continue with Scratch tape in slot 8
03-08-2018 08:54 AM
Was the tape in slot 8 assigned to a media set after it was marked scratch?
03-08-2018 09:25 AM
No, it wasn't. I left the tape in the Scratch Media media set.
Isn't BE supposed to get tapes from Scratch Media if available? In the BE15 Administrator's Guide it specifies that
Regardless of the overwrite protection period that is set, media can be overwritten if you perform the following operations on it: ■ Erase ■ Label ■ Associate it with the Scratch Media Set ■ Set the Media Overwrite Protection Level to None ■ Format
03-08-2018 09:53 AM
Correct, it should of pulled the 2nd tape because it was marked as scratch and available for overwrite.
Can you check which option is selected in the Backup Exec Settings, under the Storage section Look for the media overwrite options. Which is selected? Overwrite scratch media or overwrite recyclable media?
Also, what is the Media Overwrite protection level set to?
03-09-2018 12:11 AM
03-09-2018 10:04 PM
On some rare occasions, BE would not write to a perfectly good scratch/over-writable tape. If this happens again with the same tape, do the following.
1) associate this tape with the Retired media set and then right-click to delete it.
2) scan/inventory the slot to introduce it again to BE and everything should be o.k.
03-12-2018 12:33 PM
Based on your settings, it appears you have everything configured properly.
How often is this occuring?
Are you running an inventory of the slots when inserting new tapes?
04-05-2019 06:48 PM
Thank you for this advice, pkh! I had this same problem with some LTO8 tapes in BE 20.3 and this appears to have solved the problem.