BE2012 Rev. 1798 Could not connect to the vCenter Server

[Paolo_Spaziani]

Hi all,

I am using Symantec BE 2012 SP4 (Rev. 1798) on a physical server. I'm trying to add my vCenter (vCenter v5.1) server but I get credential error. I'm using a valid domain admin account and I'm sure about the password.

I get the error:

Unable to connect to "VMVCB: :\\(SEVERNAME)\Virtual Center".

Could not connect to the vCenter server or ESX server. Please verify the credential supplied for login.

I read about compatibility problem between BE2012 and vCenter 5.1 but, if I'm not wrong, it has been resolved since SP2 release. Is it correct?

Any clue on this error?

Thanks a lot,

Paolo

[CraigV]

Hi Paolo,

Check the TN below and make sure you have the correct permissions to VMware:

https://support.symantec.com/en_US/article.TECH129645.html

Thanks!

[VJware]

Are you able to connect via the "root" user instead ?

And do enable AOFO as well per https://support.symantec.com/en_US/article.TECH197384.html