BE2014 agent Crashes on job startup

[DESCC_Systems_D]

Soon as my BE2014 server tries to connect to my mail server through any means, it crashes the agent on the mail server, all was fine on BE2012R3 a day ago, all my other servers work fine after the upgrade. Just this exchange 2007SP3 server is having issues.

Both BE2014 server and agent are the latest hotfix.

Log Name:      Application
Source:        BEDBG
Date:          8/17/2014 3:22:25 PM
Event ID:      259
Task Category: (1)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      SYSMAIL1.descc.com
Description:
A process crash has been detected.

Faulting application: beremote.exe 14.1.1786.1009
Faulting module: ndmpcomm.dll 14.1.1786.1009
Fault offset            0x205d9
Exception code         0xc0000005.

Log Name:      Application
Source:        Application Error
Date:          8/17/2014 3:22:29 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      SYSMAIL1.descc.com
Description:
Faulting application beremote.exe, version 14.1.1786.1009, time stamp 0x539b2373, faulting module ndmpcomm.dll, version 14.1.1786.1009, time stamp 0x539b236e, exception code 0xc0000005, fault offset 0x00000000000205d9, process id 0x203c, application start time 0x01cfba507cded576.

[VJware]

Would recommend to log a formal support case so that we can review the crash dump and investigate the cause.

[DESCC_Systems_D]

I have one open now.

Case 07127578

[kf2013]

Any solution?? I encouter same problem. :(

[LHanDuo]

Me too, at least I think so. Everytime my HyperV Server tries to backup the VM where the Exchange is running the Agent on the Host is crashing. It used to work for a few weeks and then all of a sudden it stopped working. So are there any solutions until now?

HyperV Host is running Win Server Std. 2012 and Exchange VM is running Win Server 2008 R2 and Exchange 2010 if this helps. I updated to BE 2014 a few weeks ago. SP1 installed and everything fully up to date.

[kf2013]

Do you try to uninstall the agent and install again? After applied BE 2014 SP1, the problem is gone. THe remote agent just hanged once per month.

[LHanDuo]

Yes, I have all updates installed, removed the agent on the Host as well as on the VM and installed it again. I also excluded the Exchange from the backup, then the job finished fine.

I just moved the VM to another Server running Server 2012 R2 to see, if the problem occurs there as well.