BU Exec 2010 R2 to R3 upgrade error

[CliffPoe]

So, I have a Server 2003 running BU Exec R2 and I'm upgrading to R3.  I keep getting a

backup exec 2010 r3 the install failed with an unexpected error: object reference not set to an instance of an object

error.  I'm trying to check my .net 2.0 install but it fails with an error referencing a conflict with a previously installed version.

At present, I have removed BU Exec, cleaned the registry and rebooted.  Nothing remains of the BU Exec 2010 R2 install. I still get the same error.

Here's my log:

03-28-2012,21:12:53 : EnumProcesses Counts: 59
03-28-2012,21:12:53 : Windows Operating System Version: 5.2
03-28-2012,21:12:55 : Checking for .Net Framework 2.0 SP 2.
03-28-2012,21:12:55 : Executing managed _Setup:
03-28-2012,21:12:55 : D:\BE\WINNT\INSTALL\BE32\Install\_Setup.exe
03-28-2012,21:12:58 : Loading XML from:
03-28-2012,21:12:58 : D:\BE\WINNT\INSTALL\BE32\Install\IFProducts.xml
03-28-2012,21:13:01 : RawsDlgSequence::CheckInstMode
03-28-2012,21:13:07 : BEOperations::BE_GetInstalledProdCodeVersion()
03-28-2012,21:15:27 : The install failed with an unexpected error:Object reference not set to an instance of an object.
03-28-2012,21:15:27 : at Symantec.BackupExec.BeSeqDlgs.BEDlgSequence.InitAsDellProvisioningOption(SharedData pSharedData) at Symantec.BackupExec.BeSeqDlgs.BEDlgSequence.c(SharedData A_0) at Symantec.BackupExec.BeSeqDlgs.BEDlgSequence.InitSharedData(SharedData pSharedData) at a.a(String[] A_0)
03-28-2012,21:15:27 : If this install is being run from a network share, copying the media locally and retrying the install may resolve this issue.
03-28-2012,21:15:39 : ERROR: Installation failed with error -1073741819. GetLastError = :0


I need some help on how to resolve it.

Thanks

Cliff

[pkh]

Did you either mount the BE 2010 R3 installation DVD locally on the media server?  If you are using a network share for your DVD, mount it locally.

The other thing to try is to download the installation DVD again and then use an ISO tool to extract files from the ISO image.  This is to ensure that the installtion DVD is not corrupted.

Also this whether this document applies

http://www.symantec.com/docs/TECH140316

[CliffPoe]

It's a DVD loaded in the local drive.  you're thinking corrupt media?

[pkh]

See if you can copy all the files off the DVD.  If you can, this will rule out corruption.

Also this whether this document applies

http://www.symantec.com/docs/TECH140316