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Backed up files showing file size of 0kb, cannot restore

Darwin_Reiswig
Level 3
I am having an unusual problem with Backup Exec. I have a server with a large number of image files from our document imaging system. I am trying to backup the image files, and the backup shows as successful. However, when I attempt to restore any of the files, they show up as a file size of 0kb. When I restore the files, they are empty images.

Everything looks normal on the backup, except the total backup file size looks much smaller than it should. (For example one folder has 103 MB of files, backup size is 326k.)

The server that the files are on is running Windows 2003 Standard server.

I just tried installing the latest build (5520), and it did not fix the problem.
15 REPLIES 15

Deepali_Badave
Level 6
Employee
Hello,

Have you performed the inventory and the catalog operation before restoring?
If no, then perform the inventory and catalog a tape that is showing the 0kb and verify the result.

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

Darwin_Reiswig
Level 3
That did not help.

Here's some more information I have found. The folder structure where the image files live have a total of about 730000 files. If I try to back up any part of this folder structure, this problem occurs. If, however, I copy some of these files to a place outside of this folder structure, I can back them up.

So it appears that the number of files in the folder structure is causing this problem to happen.

I cannot change the folder structure or reduce the number of files, since this is a vendor application, and we need to keep all of these image files online. And the number will continue to grow as time goes on. I could easily see us having 3-4 million image files in this folder structure.

Amruta_Purandar
Level 6
Hello,

Try spliiting the job into multiple smaller jobs and verify the results.

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

Darwin_Reiswig
Level 3
I have already tried backing up a small portion of the folder structure, with the same results. I cannot back up any portion of this folder structure.

Deepali_Badave
Level 6
Employee
Hello,

To isolate this issue try backig up these image files with th e Windows native backup utility i.e.ntbackup and verify teh result.

Also, we want to know if are you using Intelligent image option?

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

Amruta_Purandar
Level 6
Hello,

Please try the above mentioned steps and update us on the status of this issue.

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

Darwin_Reiswig
Level 3
NTBACKUP correctly backs up and restores the files.

I am not using the intelligent image option.Message was edited by:
Darwin Reiswig

Sharvari_Deshmu
Level 6
Hello,

1. What is the extension of these files that you are trying to restore ?

2. What compression are you using?

3. Also after the backup do you see any exceptions in the job log?


Thanks,

NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.

Darwin_Reiswig
Level 3
1. The files are .bin files. The imaging system renames all files to a .bin extension. These files are all actually tif images.

2. I am using hardware compression only.

3. The job log does not show any exceptions. The job is logged as successful, not completed with exceptions.

Amruta_Purandar
Level 6
Hello,

For test purposes enable detailed logging. Go to Tools > Options > Job Logs and select the option "Summary information directories and files processed" and verify the job logs.

If the problem persists, enable debug logging. Refer the following technote.
Title:
How to use the SGMON utility to perform a live debug of Backup Exec
http://support.veritas.com/docs/190979

Send us the relevant part of the log.

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

Darwin_Reiswig
Level 3
beserver: 06/29/05 12:11:40 17 JobManager::UpdateJobInstanceData() new task state=22
beserver: 06/29/05 12:11:42 12 AdammAdminBO::Query() - Parent = NULL , Entity = MACHINE
pvlsvr: 06/29/05 12:11:42 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = MACHINE_ENTITY_TYPE
EntityGuid = {4E6CD505-B7E0-4BAA-8432-3899B6637562}
EntityName = ""
EntityFlags = 0x00008000
beserver: 06/29/05 12:11:42 12 AdammAdminBO::Query() - hr = 0x0
beserver: 06/29/05 12:11:42 12 AdammAdminBO::Query() - Parent = NULL , Entity = DEVICE_POOL
pvlsvr: 06/29/05 12:11:42 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = DEVICE_POOL_ENTITY_TYPE
EntityGuid = {00000000-0000-0000-0000-000000000000}
EntityName = ""
EntityFlags = 0x00008000
beserver: 06/29/05 12:11:42 12 AdammAdminBO::Query() - hr = 0x0
beserver: 06/29/05 12:11:42 12 AdammAdminBO::Query() - Parent = MACHINE , Entity = DRIVE
pvlsvr: 06/29/05 12:11:42 PvlEntityDatabase::QueryEntity()
ParentEntityType = MACHINE_ENTITY_TYPE
ParentEntityGuid = {4E6CD505-B7E0-4BAA-8432-3899B6637562}
EntityType = DRIVE_ENTITY_TYPE
EntityGuid = {00000000-0000-0000-0000-000000000000}
EntityName = ""
EntityFlags = 0x00008000
beserver: 06/29/05 12:11:42 12 AdammAdminBO::Query() - hr = 0x0
beserver: 06/29/05 12:11:42 12 AdammAdminBO::Query() - Parent = MACHINE , Entity = BACKUP_TO_DISK
pvlsvr: 06/29/05 12:11:42 PvlEntityDatabase::QueryEntity()
ParentEntityType = MACHINE_ENTITY_TYPE
ParentEntityGuid = {4E6CD505-B7E0-4BAA-8432-3899B6637562}
EntityType = BACKUP_TO_DISK_ENTITY_TYPE
EntityGuid = {00000000-0000-0000-0000-000000000000}
EntityName = ""
EntityFlags = 0x00008000
beserver: 06/29/05 12:11:42 12 AdammAdminBO::Query() - hr = 0x0
beserver: 06/29/05 12:11:42 12 AdammAdminBO::Query() - Parent = MACHINE , Entity = DRIVE_POOL_DRIVE
pvlsvr: 06/29/05 12:11:42 PvlEntityDatabase::QueryEntity()
ParentEntityType = MACHINE_ENTITY_TYPE
ParentEntityGuid = {4E6CD505-B7E0-4BAA-8432-3899B6637562}
EntityType = DRIVE_POOL_DRIVE_ENTITY_TYPE
EntityGuid = {00000000-0000-0000-0000-000000000000}
EntityName = ""
EntityFlags = 0x00008000
beserver: 06/29/05 12:11:42 12 AdammAdminBO::Query() - hr = 0x0
beserver: 06/29/05 12:11:42 12 AdammAdminBO::Query() - Parent = MACHINE , Entity = CHANGER
pvlsvr: 06/29/05 12:11:42 PvlEntityDatabase::QueryEntity()
ParentEntityType = MACHINE_ENTITY_TYPE
ParentEntityGuid = {4E6CD505-B7E0-4BAA-8432-3899B6637562}
EntityType = LIBRARY_ENTITY_TYPE
EntityGuid = {00000000-0000-0000-0000-000000000000}
EntityName = ""
EntityFlags = 0x00008000
beserver: 06/29/05 12:11:42 12 AdammAdminBO::Query() - hr = 0x0
beserver: 06/29/05 12:11:42 -1 ActiveState::doDispatch( :( 'TEST'
beserver: 06/29/05 12:11:42 17 CJobManagerBO::Query QUERY_JOBSETUP_MONITOR
beserver: 06/29/05 12:11:42 -1 LocalSvr, runTask():{53beedf7-4b3b-4696-bdda-240104f121ec}
beserver: 06/29/05 12:11:42 -1 BengineWrapper runtask() start
beserver: 06/29/05 12:11:42 -1 BengineWrapper JobEngine.Open() OK
beserver: 06/29/05 12:11:42 -1 Client requested key.
beserver: 06/29/05 12:11:42 -1 Client 'BACKUP1' connected('','DOMAIN\UserName'): 0xecd44f0
beserver: 06/29/05 12:11:42 18 Alert Job Start, Notify: Yes, EventLog: No, Trap: No
beserver: 06/29/05 12:11:43 18 Doing Notify
bengine: 06/29/05 12:11:43 JobEngine::LaunchJob
bengine: 06/29/05 12:11:43 RunJobWithGuidAndServer( {53BEEDF7-4B3B-4696-BDDA-240104F121EC}, BACKUP1 ) = 0
bengine: 06/29/05 12:11:43 Thread for job TEST ({53BEEDF7-4B3B-4696-BDDA-240104F121EC}) starting
beserver: 06/29/05 12:11:43 -1 BengineWrapper JobEngine.RunJobWithGuidAndServer() rc=0
beserver: 06/29/05 12:11:43 -1 JobManager: BengineWrapper RunJob() done
beserver: 06/29/05 12:11:43 11 LocalSvr, RunTask: EngineHandedJob SUCCESS, jobid:{53beedf7-4b3b-4696-bdda-240104f121ec}.
beserver: 06/29/05 12:11:43 -1 Client requested key.
beserver: 06/29/05 12:11:43 -1 Client 'BACKUP1' connected('','DOMAIN\UserName'): 0x7782be8
beserver: 06/29/05 12:11:43 -1 Client 'BACKUP1' Disconnected:0x7782be8
bengine: 06/29/05 12:11:43 Checking for Evaluation expiration.
bengine: 06/29/05 12:11:43 ENGSCRPT: ConvertDeviceName osId = 0Xe
bengine: 06/29/05 12:11:43 ENGSCRPT: IN - oldDeviceName = \\SERVER\D:
bengine: 06/29/05 12:11:43 ENGSCRPT: OUT - newName = \\SERVER\D:
beserver: 06/29/05 12:11:43 18 Notify Return Code:0, batch:121, index:0
bengine: 06/29/05 12:11:43 ENGSCRPT: No script found
bengine: 06/29/05 12:11:43 DeviceManager: incoming event fired
bengine: 06/29/05 12:11:43 DeviceManager: processing pending requests
bengine: 06/29/05 12:11:43 DeviceManager: query cache miss
pvlsvr: 06/29/05 12:11:43 PvlEntityDatabase::QueryEntity()
ParentEntityType = DRIVE_POOL_ENTITY_TYPE
ParentEntityGuid = {1CD33FFE-D875-4F68-B6D5-A92334EC0D65}
EntityType = NULL_ENTITY_TYPE
EntityGuid = {00000000-0000-0000-0000-000000000000}
EntityName = ""
EntityFlags = 0x00000000
pvlsvr: 06/29/05 12:11:43 PvlEntityDatabase::QueryEntity()
ParentEntityType = MACHINE_ENTITY_TYPE
ParentEntityGuid = {4E6CD505-B7E0-4BAA-8432-3899B6637562}
EntityType = BACKUP_TO_DISK_ENTITY_TYPE
EntityGuid = {1CD33FFE-D875-4F68-B6D5-A92334EC0D65}
EntityName = ""
EntityFlags = 0x00000000
bengine: 06/29/05 12:11:43 Available and held drives from the pool
bengine: 06/29/05 12:11:43 DATA1 {1cd33ffe-d875-4f68-b6d5-a92334ec0d65}.0
bengine: 06/29/05 12:11:43 Drives not in use by the Engine
bengine: 06/29/05 12:11:43 DATA1 {1cd33ffe-d875-4f68-b6d5-a92334ec0d65}.0
bengine: 06/29/05 12:11:43 Drives available (not in use and not held)
bengine: 06/29/05 12:11:43 DATA1 {1cd33ffe-d875-4f68-b6d5-a92334ec0d65}.0
pvlsvr: 06/29/05 12:11:43 AdammSession::Execute( ADAMM_SESSION_EXECUTE_SESSION_SET_TARGET_DEVICE_GUID )
Session = {B7FE9F08-AF6E-4DD7-93A3-C1110B90DB37}
TargetDevice = {1CD33FFE-D875-4F68-B6D5-A92334EC0D65}, "DATA1" (Backup To Disk)
bengine: 06/29/05 12:11:43 Handing out session {b7fe9f08-af6e-4dd7-93a3-c1110b90db37} based on available drive:
bengine: 06/29/05 12:11:43 DATA1 {1cd33ffe-d875-4f68-b6d5-a92334ec0d65}.0
bengine: 06/29/05 12:11:43 DeviceManager: going to sleep for 900000 msecs
pvlsvr: 06/29/05 12:11:43 AdammSession::Execute( ADAMM_SESSION_EXECUTE_SESSION_SET_JOB_INFO )
Session = {B7FE9F08-AF6E-4DD7-93A3-C1110B90DB37}
Job = {53BEEDF7-4B3B-4696-BDDA-240104F121EC}, "TEST"
bengine: 06/29/05 12:11:43 BackupJob: acquired device DATA1
bengine: 06/29/05 12:11:43 BackupJob: trying to mount scratch volume
pvlsvr: 06/29/05 12:11:43 AdammSession::Execute( ADAMM_SESSION_EXECUTE_MOVER_MOUNT_OVERWRITE )
Session = {B7FE9F08-AF6E-4DD7-93A3-C1110B90DB37}
pvlsvr: 06/29/05 12:11:43 AdammSession::Execute( ADAMM_SESSION_EXECUTE_SESSION_SET_TARGET_INFO )
Session = {B7FE9F08-AF6E-4DD7-93A3-C1110B90DB37}
pvlsvr: 06/29/05 12:11:43 AdammSession::Execute( ADAMM_SESSION_EXECUTE_SESSION_SET_TARGET_DEVICE_GUID )
Session = {B7FE9F08-AF6E-4DD7-93A3-C1110B90DB37}
TargetDevice = {1CD33FFE-D875-4F68-B6D5-A92334EC0D65}, "DATA1" (Backup To Disk)
pvlsvr: 06/29/05 12:11:43 AdammSession::Execute( ADAMM_SESSION_EXECUTE_SESSION_SET_TARGET_MEDIA_GUID )
Session = {B7FE9F08-AF6E-4DD7-93A3-C1110B90DB37}
TargetMedia = {8D3AB741-14D7-4FF3-B779-6A77DC663866}, "Test Media Set" (Media Set)
pvlsvr: 06/29/05 12:11:43 AdammSession::Execute( ADAMM_SESSION_EXECUTE_SESSION_SET_EXCLUDE_MEDIA_GUIDS )
Session = {B7FE9F08-AF6E-4DD7-93A3-C1110B90DB37}
beserver: 06/29/05 12:11:43 18 Notify Return Code:0, batch:121, index:1
pvlsvr: 06/29/05 12:11:43 AdammSession::CheckTargetDeviceStatus()
Session = {B7FE9F08-AF6E-4DD7-93A3-C1110B90DB37}
Job = {53BEEDF7-4B3B-4696-BDDA-240104F121EC}, "TEST"
TargetDevice = {1CD33FFE-D875-4F68-B6D5-A92334EC0D65}, "DATA1"
State = 0003, ReservationID = 0000, AvailableMovers = 0001
pvlsvr: 06/29/05 12:11:43 AdammSession::MountOverwriteMedia()
pvlsvr: 06/29/05 12:11:43 AdammSession::MountMedia()
Session = {B7FE9F08-AF6E-4DD7-93A3-C1110B90DB37}
Drive = {1CD33FFE-D875-4F68-B6D5-A92334EC0D65}
Slot = 0005
Side = 0000
pvlsvr: 06/29/05 12:11:43 PvlDrive::MountMedia()
Session = {B7FE9F08-AF6E-4DD7-93A3-C1110B90DB37}
Drive = {1CD33FFE-D875-4F68-B6D5-A92334EC0D65}, "DATA1"
Slot = 0005
Side = 0001
pvlsvr: 06/29/05 12:11:43 PvlChanger::MountMedia()
Session = {B7FE9F08-AF6E-4DD7-93A3-C1110B90DB37}
Library = {1CD33FFE-D875-4F68-B6D5-A92334EC0D65}, "DATA1"
Drive = {1CD33FFE-D875-4F68-B6D5-A92334EC0D65}, "DATA1"
Slot = 0005
Side = 0001
pvlsvr: 06/29/05 12:11:44 AdammSession::MountMedia()
Session = {B7FE9F08-AF6E-4DD7-93A3-C1110B90DB37}
Library = {1CD33FFE-D875-4F68-B6D5-A92334EC0D65}, "DATA1"
Slot = 0000
Drive = {1CD33FFE-D875-4F68-B6D5-A92334EC0D65}, "DATA1"
Media = {25280342-C39D-443A-90DE-AA76D2039EA2}, "B2D000009"
Side = 0001
SUCCESS!
pvlsvr: 06/29/05 12:11:44 AdammSession::IsOverwriteMediaMounted() - SUCCESS!
bengine: 06/29/05 12:11:44 Updating session {b7fe9f08-af6e-4dd7-93a3-c1110b90db37} with drive DATA1 {1cd33ffe-d875-4f68-b6d5-a92334ec0d65}.1
bengine: 06/29/05 12:11:44 Block size: 1024
bengine: 06/29/05 12:11:44 Buffer size: 32768
bengine: 06/29/05 12:11:44 Num buffers: 10
bengine: 06/29/05 12:11:44 High water: 7
bengine: 06/29/05 12:11:44 BackupJob: medium successfully mounted
bengine: 06/29/05 12:11:44 Media Label: B2D000009
bengine: 06/29/05 12:11:44 Media Label: {25280342-c39d-443a-90de-aa76d2039ea2}
bengine: 06/29/05 12:11:44 Overwrite Protected Until: 12/31/1899 6:00:00 PM
bengine: 06/29/05 12:11:44 Appendable Until: 12/31/1899 6:00:00 PM
bengine: 06/29/05 12:11:44 TAPEALERT: Get TapeAlert Flags Return Code = 0X0
bengine: 06/29/05 12:11:44 TAPEALERT: TapeAlert Device Flag = 0X0
bengine: 06/29/05 12:11:44 TAPEALERT: TapeAlert Changer Flag = 0X0
bengine: 06/29/05 12:11:44 TAPEALERT: Get TapeAlert Flags Return Code = 0X0
bengine: 06/29/05 12:11:44 TAPEALERT: Get TapeAlert Flags Return Code = 0X0
bengine: 06/29/05 12:11:44 Failed to Load Software\VERITAS\Backup Exec\Engine\IDR key, We will update DR file evenif there are userExcludes. Error: 2
bengine: 06/29/05 12:11:44 Failed to Load Software\VERITAS\Backup Exec\Engine\IDR key, We will update DR file evenif there are userExcludes. Error: 2
beserver: 06/29/05 12:11:44 -1 SQLLog(13403):AgeSession m_threadMap: SessionThreadID:e68, CurrentThreadID:f5c
bengine: 06/29/05 12:11:45 Informational: Subnet Address 192.1.1.0 specified
bengine: 06/29/05 12:11:45 Informational: Subnet Mask 255.255.252.0 input
bengine: 06/29/05 12:11:45 Informational: Local network address 192.1.1.231 returned
bengine: 06/29/05 12:11:45 Informational: Local network address 192.1.1.231 obtained in the subnet specified
bengine: 06/29/05 12:11:45 ndmpConnect : Control Connection information : connection established between IP 192.1.1.231, port 2764 and IP 192.1.1.220, port 10000
bengine: 06/29/05 12:11:45 NDMP version 3 connection CONNECTED
bengine: 06/29/05 12:11:45 BESC: Parsing OS version info -
bengine: 06/29/05 12:11:45 ndmpcSnapshotPrepare2: Warning. No devices to snap. Returning with NDMP_SNAPSHOT_NO_DEVICES2SNAP
bengine: 06/29/05 12:11:45 TF_OpenTape()
bengine: 06/29/05 12:11:45 TF_GetDriveContext ...
sessionGuid = {b7fe9f08-af6e-4dd7-93a3-c1110b90db37}
initAsync = 1
bengine: 06/29/05 12:11:45 HARDWARE COMPRESSION ===> Compression is NOT configurable.
bengine: 06/29/05 12:11:45 GET_DRV_INF: bsize = 1024
bengine: 06/29/05 12:11:45 TF_GetDriveContext returning 0, context = 1C9D850
bengine: 06/29/05 12:11:45 Allocated 2 buffers, size 32768 bytes, total used: 65720
bengine: 06/29/05 12:11:45 HARDWARE COMPRESSION ===> Compression is NOT configurable.
bengine: 06/29/05 12:11:45 GET_DRV_INF: bsize = 1024
bengine: 06/29/05 12:11:45 Media Server to initiate connection for data transfer
bengine: 06/29/05 12:11:45 TF_OpenSet( )
bengine: 06/29/05 12:11:45 FreeFormatEnv( cur_fmt=65535 )
bengine: 06/29/05 12:11:45 RewindDrive mover ret = 0 (0x0)
bengine: 06/29/05 12:11:45 ret_val = 0
bengine: 06/29/05 12:11:45 Requested Set: ID = ffffffff Seq = -1 Set = -1
bengine: 06/29/05 12:11:45 Attempting to VCB storage media
bengine: 06/29/05 12:11:45 TpRead( :(
bengine: 06/29/05 12:11:45 Error = 1101 Req = 6144 Got = 1024
bengine: 06/29/05 12:11:45 HARDWARE COMPRESSION ===> Compression is NOT configurable.
bengine: 06/29/05 12:11:45 GET_DRV_INF: bsize = 1024
bengine: 06/29/05 12:11:45 FreeFormatEnv( cur_fmt=65535 )
bengine: 06/29/05 12:11:45 SetupFormatEnv( fmt=0 )
bengine: 06/29/05 12:11:45 TpRead( :(
bengine: 06/29/05 12:11:45 Error = 0 Req = 6144 Got = 6144
bengine: 06/29/05 12:11:45 ReadThisSet( cur_fmt=0 )
bengine: 06/29/05 12:11:45 ReadThisSet() return=0
bengine: 06/29/05 12:11:45 Current VCB: ID = 32cd7dc8 Seq = 1 Set = 1
bengine: 06/29/05 12:11:45 PositionAtSet( :( TF Msg = b
bengine: 06/29/05 12:11:45 UI Msg = 8003
bengine: 06/29/05 12:11:45 HARDWARE COMPRESSION ===> Compression is NOT configurable.
bengine: 06/29/05 12:11:45 GET_DRV_INF: bsize = 1024
bengine: 06/29/05 12:11:45 RewindDrive mover ret = 0 (0x0)
bengine: 06/29/05 12:11:45 ret_val = 0
bengine: 06/29/05 12:11:45 SetupFormatEnv( fmt=0 )
bengine: 06/29/05 12:11:45 End of TF_OpenSet: Ret_val = 0 Buffs = 2 HiWater = 7
bengine: 06/29/05 12:11:45 B2D Buffered Writes ===> Setting buffering to default.
bengine: 06/29/05 12:11:45 WriteEndSet( 1 ) returning 0
bengine: 06/29/05 12:11:45 Current Block is = 3
bengine: 06/29/05 12:11:46 Informational: Subnet Address 192.1.1.0 specified
bengine: 06/29/05 12:11:46 Informational: Subnet Mask 255.255.252.0 input
bengine: 06/29/05 12:11:46 Informational: Local network address 192.1.1.231 returned
bengine: 06/29/05 12:11:46 Informational: Local network address 192.1.1.231 obtained in the subnet specified
bengine: 06/29/05 12:11:46 TF_InitMediaServerReverseConnection : Data Connection information : connection established between IP 192.1.1.231, port 2768 and IP 192.1.1.220, port 2290
bengine: 06/29/05 12:11:46
dataStartBackup: ndmpSendRequest returned: 0x0, 0
beserver: 06/29/05 12:11:47 17 CJobManagerBO::Query QUERY_JOBSETUP_MONITOR
beserver: 06/29/05 12:11:48 12 AdammAdminBO::Get() - Parent = NULL , Entity = MEDIA
pvlsvr: 06/29/05 12:11:48 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = MEDIA_ENTITY_TYPE
EntityGuid = {25280342-C39D-443A-90DE-AA76D2039EA2}
EntityName = ""
EntityFlags = 0x00000000
pvlsvr: 06/29/05 12:11:48 PvlEntityDatabase::QueryEntity() : SUCCESS!
beserver: 06/29/05 12:11:48 12 AdammAdminBO::Get() - hr = 0x0
bengine: 06/29/05 12:11:49 data halted: SUCCESSFUL
bengine: 06/29/05 12:11:49 NDMPEngine: Shutting down.
bengine: 06/29/05 12:11:49 TF_NDMPGetResult(): MediaServer thread done, returning TFLE 0
pvlsvr: 06/29/05 12:11:49 PvlEntityDatabase::QueryEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = MEDIA_ENTITY_TYPE
EntityGuid = {25280342-C39D-443A-90DE-AA76D2039EA2}
EntityName = ""
EntityFlags = 0x00000000
pvlsvr: 06/29/05 12:11:49 PvlEntityDatabase::QueryEntity() : SUCCESS!
bengine: 06/29/05 12:11:49 WriteEndSet( 1 ) returning 0
bengine: 06/29/05 12:11:49 WriteEndSet( 1 ) returning 0
bengine: 06/29/05 12:11:49 WriteEndSet( 0 ) returning 0
bengine: 06/29/05 12:11:49 TF_CloseSet
pvlsvr: 06/29/05 12:11:49 AdammSession::Execute( ADAMM_SESSION_EXECUTE_MOVER_RELEASE )
Session = {B7FE9F08-AF6E-4DD7-93A3-C1110B90DB37}
pvlsvr: 06/29/05 12:11:49 AdammSession::Execute( ADAMM_SESSION_EXECUTE_MOVER_RELEASE )
Session = {B7FE9F08-AF6E-4DD7-93A3-C1110B90DB37}
bengine: 06/29/05 12:11:49 TAPEALERT: Get TapeAlert Flags Return Code = 0X0
bengine: 06/29/05 12:11:49 TAPEALERT: TapeAlert Device Flag = 0X0
bengine: 06/29/05 12:11:49 TAPEALERT: TapeAlert Changer Flag = 0X0
bengine: 06/29/05 12:11:49 TAPEALERT: Get TapeAlert Flags Return Code = 0X0
bengine: 06/29/05 12:11:50 TAPEALERT: Get TapeAlert Flags Return Code = 0X0
bengine: 06/29/05 12:11:50 Updating session {b7fe9f08-af6e-4dd7-93a3-c1110b90db37} with drive DATA1 {1cd33ffe-d875-4f68-b6d5-a92334ec0d65}.1
bengine: 06/29/05 12:11:50 TF_OpenTape()
bengine: 06/29/05 12:11:50 Allocated 10 buffers, size 32768 bytes, total used: 328600
bengine: 06/29/05 12:11:50 HARDWARE COMPRESSION ===> Compression is NOT configurable.
bengine: 06/29/05 12:11:50 GET_DRV_INF: bsize = 1024
bengine: 06/29/05 12:11:50 TF_OpenSet( )
bengine: 06/29/05 12:11:50 Requested Set: ID = 32dd6176 Seq = 1 Set = 1
bengine: 06/29/05 12:11:50 Current VCB: ID = 32dd6176 Seq = 1 Set = 1
bengine: 06/29/05 12:11:50 End of TF_OpenSet: Ret_val = 0 Buffs = 10 HiWater = 7
bengine: 06/29/05 12:11:50 GotoBlock: VCB_PBA = 3, VCB_LBA = 0, LBA = 0,
bengine: 06/29/05 12:11:50 PBA = 3, offset = 0
bengine: 06/29/05 12:11:50 Device Error = 1101
bengine: 06/29/05 12:11:50 Len Req = 32768 Len Got = 15360
bengine: 06/29/05 12:11:50 TF xfer time = 0 seconds.
bengine: 06/29/05 12:11:50 TF_CloseSet
pvlsvr: 06/29/05 12:11:50 AdammSession::Execute( ADAMM_SESSION_EXECUTE_MOVER_RELEASE )
Session = {B7FE9F08-AF6E-4DD7-93A3-C1110B90DB37}
pvlsvr: 06/29/05 12:11:50 AdammSession::Execute( ADAMM_SESSION_EXECUTE_MOVER_RELEASE )
Session = {B7FE9F08-AF6E-4DD7-93A3-C1110B90DB37}
pvlsvr: 06/29/05 12:11:50 PvlEntityDatabase::UpdateEntity()
ParentEntityType = NULL_ENTITY_TYPE
ParentEntityGuid = {00000000-0000-0000-0000-000000000000}
EntityType = MEDIA_ENTITY_TYPE
Media = {25280342-C39D-443A-90DE-AA76D2039EA2}, ""
EntityFlags = 0x008C0000
pvlsvr: 06/29/05 12:11:50 PvlEntityDatabase::UpdateEntity() : SUCCESS!
bengine: 06/29/05 12:11:50 DeviceManager: incoming event fired
bengine: 06/29/05 12:11:50 TF_FreeDriveContext( 1C9D850 )
bengine: 06/29/05 12:11:50 TF_FreeTapeBuffers: from 10 to 0 buffers
bengine: 06/29/05 12:11:50 FreeFormatEnv( cur_fmt=0 )
pvlsvr: 06/29/05 12:11:50 AdammSession::Execute( ADAMM_SESSION_EXECUTE_MOVER_DISMOUNT )
Session = {B7FE9F08-AF6E-4DD7-93A3-C1110B90DB37}
Flags = 0x00000000
pvlsvr: 06/29/05 12:11:50 AdammSession::DismountMedia()
Session = {B7FE9F08-AF6E-4DD7-93A3-C1110B90DB37}
Library = {1CD33FFE-D875-4F68-B6D5-A92334EC0D65}, "DATA1"
Slot = 0000
Drive = {1CD33FFE-D875-4F68-B6D5-A92334EC0D65}, "DATA1"
Media = {25280342-C39D-443A-90DE-AA76D2039EA2}, "B2D000009"
Side = 0001
pvlsvr: 06/29/05 12:11:50 PvlDrive::DismountMedia()
Session = {B7FE9F08-AF6E-4DD7-93A3-C1110B90DB37}
Drive = {1CD33FFE-D875-4F68-B6D5-A92334EC0D65}, "DATA1"
Slot = 0005
Side = 0001
pvlsvr: 06/29/05 12:11:50 PvlChanger::DismountMedia()
Session = {B7FE9F08-AF6E-4DD7-93A3-C1110B90DB37}
Library = {1CD33FFE-D875-4F68-B6D5-A92334EC0D65}, "DATA1"
Drive = {1CD33FFE-D875-4F68-B6D5-A92334EC0D65}, "DATA1"
Slot = 0005
Side = 0001
pvlsvr: 06/29/05 12:11:50 AdammSession::Release()
Session = {B7FE9F08-AF6E-4DD7-93A3-C1110B90DB37}
bengine: 06/29/05 12:11:50 DeviceManager: processing pending requests
bengine: 06/29/05 12:11:50 BackupJob::MergeBEVSRJobLogsIfNecessary: No VSR log file found, no merging necessary
bengine: 06/29/05 12:11:50 DeviceManager: going to sleep for 900000 msecs
bengine: 06/29/05 12:11:50 DeviceManager: dismount event fired
beserver: 06/29/05 12:11:50 17 JobManager::HandleEndJob() called
bengine: 06/29/05 12:11:50 DeviceManager: processing pending requests
beserver: 06/29/05 12:11:50 -1 ActiveState::doEndEvent( :( 'TEST'
bengine: 06/29/05 12:11:50 DeviceManager: going to sleep for 900000 msecs
beserver: 06/29/05 12:11:50 17 JobManager::DoJobCompletionTasks(TEST): GetFinalJobStatus()=19
beserver: 06/29/05 12:11:50 18 Alert Job Success, Notify: Yes, EventLog: No, Trap: No
beserver: 06/29/05 12:11:50 18 Doing Notify
beserver: 06/29/05 12:11:50 -1 Released virtual array rowset(222).
beserver: 06/29/05 12:11:50 -1 ActiveState::doEndEvent( :( CJobManager::DoJobCompletionTasks() returned 0x0
beserver: 06/29/05 12:11:50 18 Notify Return Code:0, batch:122, index:0
bengine: 06/29/05 12:11:50 Job thread terminating
beserver: 06/29/05 12:11:50 -1 Registered virtual array rowset(223): Client:BACKUP1, Type:MD_OBJTYPE_JOBHISTORYVIEW
beserver: 06/29/05 12:11:50 -1 Client 'BACKUP1' Disconnected:0xecd44f0
beserver: 06/29/05 12:11:50 18 Notify Return Code:0, batch:122, index:1
beserver: 06/29/05 12:11:50 18 Notify Return Code:0, batch:122, index:2
beserver: 06/29/05 12:11:52 17 CJobManagerBO::Query QUERY_JOBSETUP_MONITOR

Amruta_Purandar
Level 6
Hello,

For test purposes, try backing up to backup-to-disk folder. Verify that the size of the images file and their backup is the same.
- Are the images files open during backups?

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

Darwin_Reiswig
Level 3
I have been backing up to a backup-to-disk folder for testing. (The original backup was to tape, where I discovered the problem.)

At least most of the image files are not open during backup. There is no way that all of them would be open, so at least some of them should successfully back up.

(FYI, I will be on vacation, so I will need to pick this up again when I return.)

Ajit_Kulkarni
Level 6
Hello,

I would like to know if there is any security applied to the folder in which all the images are stored ?


Regards




Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm



Note : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.

Darwin_Reiswig
Level 3
The backup account has full control security to the entire folder structure and the entire hard drive.