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Backing up DiskXtender stub files

JayG
Level 3
Usign BE 11d and trying to backup a CIFS share that contains DiskXtender stub files.  The backup is retrieving the data instead of backing up the stub (metadata).
 

http://support.veritas.com/docs/251162 -- this is old, but I assume the "fix" would be carried forward.

 

Any suggestions for me to look at on the BE end of this?

3 REPLIES 3

Patty_McGowan
Level 6
Employee
Hi Jay,
 
What version of DiskXtender do you have?
 
Thanks.
Patty

JayG
Level 3
DiskXtender for NAS 2.1

Patty_McGowan
Level 6
Employee
Sorry for the delay Jay.
 
DiskXtender is what controls the data and what Backup Exec backs up.
I was attempting to find more information on EMC's website but I was not successful.
 
I would recommend contacting them, if they feel that Symantec should be involved at that point it is best to have a conference call with EMC, Symantec and yourself.
 
Hope this helps.
Patty