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Backup Exec 11d Exchange Restore

infraops
Not applicable

Domain1 (FFL:2000, DFL:2003)
Exchange1 (2003)
BackupExec1 (Version 11d)

Domain2 (FFL:2003, DFL:2003)
Exchange2 (2003)
BackupExec2 (Version 10.0)

We have a block level backup of Exchange1 in Domain1 using BackupExec1.

We have catalogued the tape on BackupExec2 in Domain2 and want to restore a mailbox to Exchange2.

These are the changes we have made to the restore job

1. Source - Selections
      Ticked the individual mailbox

2. Source - Resource Credentials
      Changed the Logon Account for the Resource (Exchange1)
            Tried System Logon Account & Domain Admin account for the domain it was backed up in

3. Destination - Microsoft Exchange Redirection
      Redirect Exchange sets: Ticked
      Restore to server: Exchange2
      Server logon account: Tried System Logon Account & Domain Admin account for domain2
      Restore to mailbox: Tried an account we created in Domain2 and also left blank when trying to let                                       Backup Exec create it automatically
      Mailbox logon account: Tried the account we are restoring too and a Domain Admin

4. Settings - Microsoft Exchange
      Automatically recreate user accounts and mailboxes: Left unticked when trying to restore to a user       account we created. Ticked it when we tried letting BackupExec create it
      Exchange 2000 and Exchange 2003: Ticked, but we receive this message when trying to run the job

      "If you redirect the restore of a Microsoft Exchange 2000 storage group or database and you also select the "No loss restore" option, the database may not be able to mount after the restore.  To prevent this, either clear the "No loss restore" option, or restore the storage group or database to its original location."

      Exchange 2000 and Exchange 2003: Unticked, the above message doesn't occur.

Everytime we run the job, after 3min, the job fails with the below message, either:


Final error: 0xe000032f - The restore failed because a connection could not be made to the Microsoft Extensible Storage Engine (ESE) to load the restore environment.

We were getting unable to attach to a resourse but managed to get past that by creating the storeage group and mailbox store in the same name. Also created the mailbox in exactly the same name as the backup.

Any help would be appreciated but the below questions spring to mind.

Does BackupExec need to be on the same version?
Do we have to restore it to the same domain or exchange it was backup in?
Because we are doing a block level restore, does it need to be in the same domain/exchange?
Does it need to be a database restore as a whole, so we are able mount it to another domain/exchange?
Are we missing anything in our restore job? For the restore to mailbox, we have tried username, domain\username, display name.
Does the user account we restore the mailbox too need to have the same user id?

I hope this all makes sense, there is a lot of information to take in!

Thank you!

2 REPLIES 2

Riyaj_S
Moderator
Moderator
Employee Accredited Certified

Yes, Backup Exec version on Exchange needs to the same as the Backup Exec server.

Also, please review the following technote :

http://www.symantec.com/docs/TECH61613

Hope this helps.

CraigV
Moderator
Moderator
Partner    VIP    Accredited

Hi infraops,

 

You might also want to check the TN below that relates to your error you received with the restore:

http://www.symantec.com/business/support/index?page=content&id=TECH54310

 

Thanks!