Backup Exec 11d services not installed

[Sid_2]

Hi All,

I really need some help on this one.

Due to a recurring error "data not being written to the tapes", I tried to be wise and manually uninstalled Backup Exec. This meant I also removed all the registry keys added by the application. Followed the instructions here:

https://forums.symantec.com/rss/message?board.id=115&message.id=14466

After reinstalling Backup Exec 11d, the status of the services is: Backup Exec Services on server: Not Installed. Any way the services can be manually installed or a way the software would install the Backup Exec Services.

I have been looking around for a solution and have gone through dozens of postings on this forum but couldnt find anything.

Any help will be appreciated as the situation is getting quite desperate!!

Regards,

Syed

[J_Peralta]

Syed,

If you go to the services list, are the bacup exec services listed in there and started? To get there, click Start>Run>type "services.msc" (without the quotes).  You should have:

- Backup Exec Agent Browser
- Backup Exec Device & Media Service
- Backup Exec Job Engine
- Backup Exec Remote Agent for Windows Systems
- Backup Exec Server

Thats the list of Backup Exec services.  Agent browser, job engine and server are the important ones.

J