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Backup Exec 2010 The job failed with the following error: A failure occurred querying the Writer status

Level 3

Hi all,

This has been an ongoing problem which I am trying to resolve. I have re-registered the dll's and created a new backup job but I still get the error when backing up. If I turn on the GRT the back up completes fine no problems but if I turn this feature off it errors with E000FED1. Ideally we have no need for granulare restore and would like the job completing as a single bak file. This is on SBS 2008 so please dont suggest the Microsoft fix as thats for 2003.


Very fraustrating - thanks.


Level 6
Partner    VIP    Accredited

Wht dlls did you reregister?

Have you run vssadmin list writers to make sure your VSS writers are all running and stable?

And have you patched BE 2010 with all available patches?



Level 3

Hi Craig,

Thanks for your reply. The DLL's which I re-registered were:

net stop "System Event Notification Service"
net stop "Background Intelligent Transfer Service"
net stop "COM+ Event System"
net stop "Microsoft Software Shadow Copy Provider"
net stop "Volume Shadow Copy"
cd /d %windir%\system32
net stop vss
net stop swprv
regsvr32 /s ATL.DLL
regsvr32 /s comsvcs.DLL
regsvr32 /s credui.DLL
regsvr32 /s CRYPTNET.DLL
regsvr32 /s CRYPTUI.DLL
regsvr32 /s dhcpqec.DLL
regsvr32 /s dssenh.DLL
regsvr32 /s eapqec.DLL
regsvr32 /s esscli.DLL
regsvr32 /s FastProx.DLL
regsvr32 /s FirewallAPI.DLL
regsvr32 /s kmsvc.DLL
regsvr32 /s lsmproxy.DLL
regsvr32 /s MSCTF.DLL
regsvr32 /s msi.DLL
regsvr32 /s msxml3.DLL
regsvr32 /s ncprov.DLL
regsvr32 /s ole32.DLL
regsvr32 /s OLEACC.DLL
regsvr32 /s OLEAUT32.DLL
regsvr32 /s PROPSYS.DLL
regsvr32 /s QAgent.DLL
regsvr32 /s qagentrt.DLL
regsvr32 /s QUtil.DLL
regsvr32 /s raschap.DLL
regsvr32 /s RASQEC.DLL
regsvr32 /s rastls.DLL
regsvr32 /s repdrvfs.DLL
regsvr32 /s RPCRT4.DLL
regsvr32 /s rsaenh.DLL
regsvr32 /s SHELL32.DLL
regsvr32 /s shsvcs.DLL
regsvr32 /s /i swprv.DLL
regsvr32 /s tschannel.DLL
regsvr32 /s USERENV.DLL
regsvr32 /s vss_ps.DLL
regsvr32 /s wbemcons.DLL
regsvr32 /s wbemcore.DLL
regsvr32 /s wbemess.DLL
regsvr32 /s wbemsvc.DLL
regsvr32 /s WINHTTP.DLL
regsvr32 /s WINTRUST.DLL
regsvr32 /s wmiprvsd.DLL
regsvr32 /s wmisvc.DLL
regsvr32 /s wmiutils.DLL
regsvr32 /s wuaueng.DLL
sfc /SCANFILE=%windir%\system32\catsrv.DLL
sfc /SCANFILE=%windir%\system32\catsrvut.DLL
sfc /SCANFILE=%windir%\system32\CLBCatQ.DLL
net start "COM+ Event System"

VSS was running and stable prior to the backup job. Its the backup job which causes it to error with "time outs". I've just double checked the software is up to date with a live update and it is.


Any other ideas? Thanks

Level 6
Partner    VIP    Accredited

...if it's time-outs, is your network OK? What happens if you copy either a lot of small files, or a large file between servers?

Level 3

The network is fine, we've only got one server and its SBS 2008. As I said if I turn on GRT then the backup completes without any problems, its only when its not set to this and creates a bkf file.