Backup Exec 2012 - Exchange GRT issues

[Russ_Fagan]

I'm not seeing any data to restore from my Backup to Disk backups of my Exchange 2010 mailbox store.  If I backup to tape, I can see all the mailboxes.  I doubled checked my account and all the pre-reqs for Exchange backups.  It's all correct.  

Russ

[ZeRoC00L]

Have you checked this technote:

http://www.symantec.com/business/support/index?page=content&id=TECH193808

[Russ_Fagan]

I have and have made those changes and I'm still not seeing anything to restore from by Backups to Disk.

[ZeRoC00L]

According to the Technote it looks like backup made after the change will contain the Exchange GRT data.

What if you create a new backup now, does it contain the Exchange GRT info ?

[Russ_Fagan]

Yes.  I have deleted the jobs, the server, uninstalled the Agent and restarted from scratch.  I even deleted the volumes used to store my backups and recreating them.