Backup Exec 2014 & Exchange 2013 CU7

[alltex]

I have a situation where Backup Exec successfully backs up the Exchange Server. However, if you check the databases, they show that they have never been backed up.

The Setup:

Exchange 2013 CU7 on Server 2012 R2 Standard as a Guest OS on Server 2012 R2 Standard Hyper-V

Backup Exec 2014 version 14.1 rev 1786 on Server 2008 R2 Standard SP1

Background:

Backup Exec uses a separate user to authenticate, it's a member of the Domain Admins Group, and a member of the Exchange Organization. The Exchange Managment Tools are installed on the Backup Exec Server, and both servers were rebooted after. Backup Exec 2014 was upgraded from Backup Exec 2012, and Exchange is also a new install, migrated from Exchange 2003. Backup Exec is licened for Agent for Applications and Databases.

Thank you,

Russell

[lmosla]

Hi,  Do you have the Agent for Windows installed on the Virtual Machine?

'For virtual machines that require GRT for SQL, Exchange, Active Directory, or SharePoint, create a backup job and select the appropriate application GRT checkboxes. For example, to use GRT for Exchange, select the option Enable GRT for Microsoft Exchange databases and mailbox items on virtual machines. File/folder GRT can also be enabled in this job if you also require file/folder GRT. The Agent for Windows must be installed on the virtual machines that you include in this backup job. You must provide the appropriate credentials to access the virtual machines and the applications that reside on them.'  copied from  http://www.symantec.com/docs/HOWTO74442