10-29-2019 03:30 AM
Hey Guys
I'm having an issue with the Backup Exec 20 Database on my Windows Server 2012 R2 after upgrading to Backup Exec 20 from 14. Since then I receive the following error:
"BackupDiskFile::CreateMedia: Error to create 'C:\Program Files\Symantec\Backup Exec\Data\BEDB.bak' . Betriebssystemfehler = 5(Access Denied)."
Regarding to the console I should check this article:
https://www.veritas.com/support/en_US/article.100011090
Which tells me to update my Exec Version, which I just did (it's version 20.3 Server and the Console 20.5). I am able to access the SQL-Database with the Credentials I also provided for the Exec-Server
What can I do to resolve this Issue?
Thanks for your help.
Kind regards,
gabeBU
Solved! Go to Solution.
11-04-2019 09:44 AM
Then I think the sql-service has no permisions to create the file.
Under which account does the BE-services run?
Under which account does the SQL-Services run?
Check this over services.msc or "Computerverwaltung".
11-01-2019 02:00 AM
11-04-2019 02:03 AM
Hi Lothar
Yes, the File does exist. I'll rename the existing file and I'll check if the error persists.
11-04-2019 05:17 AM
Okay, I checked wrong, the File DOESN'T exist, there is a bedb_dat.bak File, I misread the filename.
11-04-2019 09:44 AM
Then I think the sql-service has no permisions to create the file.
Under which account does the BE-services run?
Under which account does the SQL-Services run?
Check this over services.msc or "Computerverwaltung".
11-04-2019 11:09 PM - edited 11-04-2019 11:22 PM
The SQL-Server is running under a "SQL Service" Account, that has been created for the Server and Backup Exec is running with the Domain Administrator account.
Edit: THe SQL-User is a member of Domain Admins,"Leistungsprotokollbenutzer" and SQLServerMSASUSer$SERVERNAMESSQLSERVER
11-05-2019 02:07 AM
Okay, the reason was that SQL wasn't running with the local system account.