11-12-2014 01:38 AM
Hello everyone.
So we are using BE 2012 (14.0 1798.1364), yesterday we noticed that our backups got stuck in the state queued, because we should import overwritable media.
There is another Job which is in the same state and always bring the "Import Library" Event.
Backup Job is configured as "Append to media, overwrite if no appendable media is available"
There you can see there are overwritable tapes.
The Backup worked kinda fine before, we're using an autoloader, fully working before.
Thanks in Advance.
Solved! Go to Solution.
11-13-2014 06:31 AM
Well i restarted all of the services and after sometime it automatically fixed itself, weird..
11-12-2014 01:51 AM
...do you have the latest BE 2012 service pack and any new patches installed? If not, do so and try the backup again.
Thanks!
11-12-2014 01:55 AM
Hi, yes latest BE 2012 Service Pack is installed. (SP4)
11-12-2014 03:00 AM
Donald, try these settings:
1. Change to "Overwrite recyclable media contained in the targeted media set before overwriting scratch media".
2. Make sure that you don't have a prompt enabled before overwriting imported media...this would be under Media Management.
11-12-2014 03:36 AM
11-12-2014 04:28 AM
Hi Craig, thanks for this i changed the options, but still the same issue.
Hi pkh, no i do not use partitions, the tapedrives always load the overwritable media but doesn't write on them.
I activated SGMon, then i saw something weird.
PVLSVR: [12.11.14 13:18:24] [5488] PvlDrive::ReadMediaHeader() - Media Guid = {7078756D-7D19-43C9-89C0-C4697610CE21} Label = "PK4013" Slot = 0010 Header = "MTF Media Label|1.0|VERITAS|PVL|2013/07/17.04:38:13|PK4013|1|{7078756D-7D19-43C9-89C0-C4697610CE21}||" PVLSVR: [12.11.14 13:18:24] [5488] PvlDrive::MountMedia() - Establish connection Session = {2A152B56-2B41-43C4-B71C-E2466687E06E} Drive = {E582FE4E-DE5F-47ED-B79A-A17270A77EBA}, "Tape drive 0002" PVLSVR: [12.11.14 13:18:24] [5488] AdammSession::MountMedia() Session = {2A152B56-2B41-43C4-B71C-E2466687E06E} Library = {518C15AE-59A9-451C-81A0-596B6BEB70B1}, "Robotic library 0001" Slot = 0010 Drive = {E582FE4E-DE5F-47ED-B79A-A17270A77EBA}, "Tape drive 0002" Media = {7078756D-7D19-43C9-89C0-C4697610CE21}, "PK4013" Side = 0001 SUCCESS! PVLSVR: [12.11.14 13:18:24] [5488] AdammSession::IsOverwriteMediaMounted() - MediaLabel = PK4013 MediaSetID = 1001 MediaGuid = {7078756D-7D19-43C9-89C0-C4697610CE21} MediaFlags = 0x00000008 MediaHeaderType = 0004 Need WORM = No Need Encryption = Yes OverwriteFlags = 0x00010003 PVLSVR: [12.11.14 13:18:24] [5488] AdammSession::IsOverwriteMediaMounted() - recyclable PVLSVR: [12.11.14 13:18:24] [5488] AdammSession::IsOverwriteMediaMounted() - ERROR = 0xE000814C (3758129484) PVLSVR: [12.11.14 13:18:24] [5488] AdammSession::DismountMedia() Session = {2A152B56-2B41-43C4-B71C-E2466687E06E} Library = {518C15AE-59A9-451C-81A0-596B6BEB70B1}, "Robotic library 0001" Slot = 0010 Drive = {E582FE4E-DE5F-47ED-B79A-A17270A77EBA}, "Tape drive 0002" Media = {7078756D-7D19-43C9-89C0-C4697610CE21}, "PK4013" Side = 0001 PVLSVR: [12.11.14 13:18:24] [5488] PvlDrive::DismountMedia() Session = {2A152B56-2B41-43C4-B71C-E2466687E06E} Drive = {E582FE4E-DE5F-47ED-B79A-A17270A77EBA}, "Tape drive 0002" Slot = 4294967295 Side = 4294967295 PVLSVR: [11.12.14 13:18:24] [0000] Media_View::UpdateCapacityStats() - {7078756D-7D19-43C9-89C0-C4697610CE21} 25073753 PVLSVR: [12.11.14 13:18:26] [4184] PvlEntityDatabase::QueryEntity()
11-12-2014 07:30 AM
At the time the backup started would those media have been overwritable or is the picture only showing the status a few hours after things went wrong?
11-12-2014 07:47 AM
Hi Colin
The Tapes have a OPP of 4 Weeks, they are on a circuit of five tapesets which we weekly change, so all of them were overwritable when the inventory run.
11-13-2014 04:42 AM
Update: Alright i cancelled the jobs and when a new begun the same thing happens?
11-13-2014 06:31 AM
Well i restarted all of the services and after sometime it automatically fixed itself, weird..