02-04-2010 09:07 PM
Just recently Backup Exec stopped working. It will not run backups, restores, inventories, etc. I have a HP 1/8 G2 Autoloader connected that was used normally for over a year without issue. Now if I look in slots 6 of the 8 tapes show <unknown media>. If I try to run an inventory it will start running the job but shows the status of initializing and it will run endlessly until I cancel it. This happens for all jobs. I have tried
1)Reinstalling Backup Exec
2) deleting the tape drive and re-adding within Backup Exec
3) updating all drivers and firmware for the tape drive and SCSI card
4) power cycling both devices, with allowing the tape drive to come up first before powering on the server
5) swapping out the tapes in the drive
I have tried basically everything I can think of. The tape drive is recognized, everything is updated, but it won't work. Any ideas/suggestions?
Solved! Go to Solution.
05-19-2010 06:15 AM
02-04-2010 10:23 PM
02-04-2010 10:33 PM
03-05-2010 01:47 AM
04-12-2010 05:16 AM
05-19-2010 06:15 AM