Backup Exec Selection list for Exchange 2007 showing weird storage groups

[WoCom]

Hello,

I'm having a really weird problem with creating a selection list for an Exchange 2007 Mailbox Server.  Exchange 2007 is fresh installed with SP2 and Rollup Update 2 applied.
Backup Exec server is MS Win Server 2003 R2 SP2 x64 with all hotfixed/updates applied.  Backup Exec version is 12.5 SP3 with all the lastest hotfixes.
I installed a remote agent on the Exchange 2007 server.
The exchange server has 5 storage groups, each one with a mailbox database.  This is the configuration:




When I try to create the selection list, this is what I get when I expand Microsoft Information Store under the Exchange Server:



The only Storage Group that is showing up is Storage Group 5 as you can see.
Why don't I see the other, and what are the other items above Storage Group 5 ?
Anyone has seen this?

Kind regards,
Wouter

[JoaoMatos]

Hi,
User have permissions over other Storage Groups?
I know it's a basic question...

JoaoMatos

[WoCom]

Hello,

The user that we are using to Backup is Exchange Organization Administrator so yes.

Wouter

[WoCom · Accepted solution]

Solved with Symantec Enterprise Support:
http://seer.entsupport.symantec.com/docs/345619.htm