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Backup Exec Server Services shut down every day

bfw_ad
Level 2

Hello everybody

We are using Backup Exec 12 for Windows Servers Rev. 1364 on a Windows Small Business Server 2003 with Service Pack 2.

It works since 2 years, and we didnt change anything on the system.

Now the Backup fails every day with the same error: Error Code: e000e020 missed timewindow.. but the Timewindow is set to 8 hours.

If i open the Backup Exec, all Services are off. After restart the services i can open it.

There is a warning: ID: 57797 The Backup Exec Server Service turned off.

 

If we restart the Server, the Backup maybe works for one time. But the next day again the same problem.

I havent got any Errors from the SQL Server.

We allready reinstalled and reconfigurated Backup Exec with all updates + MySQL but the Error isnt fixed...

 

Did anyone had this Problem before and solved it?

2 REPLIES 2

Dev_T
Level 6

Hi,

http://www.symantec.com/docs/TECH44658

pkh
Moderator
Moderator
   VIP    Certified

Check your Windows Eventlog and see what errors are there relating to the BE services.