Backup Exec Server doesn't start

[Serge_Hamelin]

Hi.
I use BE on a W2k SP4 server. BE services are launched automatically at boot
as system services.
For some days, "Backup Exec Server" service stay in "Démarrage" (in french,
that is : starting is in progress but is never finished) and the "Backup
Exec Job Engine" doesn't start.
I don't see where is the problem. The account connexion is correct :
name>\administrator, and it worked correctly in the past.

Thank you for your help.

[Kishore_Natvarl]

Hi

Is there any errors logged on your windows event logs regarding the service for Backup Exec.
Please confirm if u see this error on your windows Eventlog.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7022
Description:
The Backup Exec Server service hung on starting

[Serge_Hamelin]

Yes, that's exactly the message I have.
The following service "Backup Exec Job Engine" doesn't start anyway because it depends of "Backup Exec Server". After starting, the service was stopped in a waiting state.

[Kishore_Natvarl]

Hi

Please refer to the following technote:

http://seer.support.veritas.com/docs/269216.htm

This will explain what needs to be done to resolve your issue.

Trust this will help resovle your problem

[Serge_Hamelin]

The problem is solved by the technote.
Il had to re-install Outlook on the server and to create the administrator account in outlook.
BE server service is now correcty launched at the boot.
Thank you for your help.
Regards.

[JC]

check out http://seer.support.veritas.com/docs/269216.htm. might help.

[JC]

soory, wrong post....