Backup Exec - Update Tape Drivers?

[Chris_the_Compu]

Windows Server 2008 R2 Standard SP1 64-bit

Symantec Backup Exec 2010 R2 (Build 4164) 64-bit

Windows Device Manager shows Tape Drives:

Hewlett Packard LTO Ultrium-1 drive
Driver Provider: Hewlett Packard
Driver Date: 5/14/2009
Driver Version: 1.0.6.1

I have manually downloaded the latest DDI (March 15,2011) hotfix: 153090 and it appears to successfully install.  However, device manager still shows driver provider of HP.  How to I manually replace the HP drivers for the recommended Symantec drivers?

[Dev_T]

Hi,

Use the TAPEINST.EXE utility to install the drivers

http://www.symantec.com/docs/TECH6098

Hope this helps...

[pkh]

If your tape drive is an old one, you should check the HCL (see below) to see whether it is still supported.

http://www.symantec.com/business/support/index?page=content&id=TECH137050

[Marcopolo]

Btw, where do you check the tape driver version BE 2010 is using, compared to the version available?

Scrap that question, I was having a dull moment.