Backup Exec V10 SBS Edition service does not start.

[Pascal_A]

I recentely installed a machine with SBS 2003 SP1, followed by veritas backup exec v10 sbs edition. After a reboot needed by veritas i found out the machine was unable to start the veritas backup engine service.

I get the following error:

category 65535
event id 57802


The Backup Exec Server Service did not start. An internal error (-536837662) occurred in object 11.

For more information, click the following link:
http://eventlookup.veritas.com/eventlookup/EventLookup.jhtml

I tried the com security stuff but that doesnt make any difference. I noticed some more errors;

drwatson.exe:
event id 4097

The application, C:\Program Files\VERITAS\Backup Exec\NT\BkupExec.exe, generated an application error The error occurred on 07/14/2005 @ 12:10:28.453 The exception generated was c0000005 at address 03B3D633 (storex)

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

----

application error
category: 100
Event id: 100

Faulting application BkupExec.exe, version 10.0.5484.0, faulting module storex.ocx, version 10.0.5484.0, fault address 0x0003d633.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

I installed two patches: be5484RHF24_275514.exe and Be5484RSP1_275248.exe but not luck either.

i'm pretty desperate and any help is much apreciated.

Thanks in advance!

[Pascal_A]

Oh, and FYI, i reinstalled veritas for 2 times now and tried a repair.

[Ajit_Kulkarni]

Hello,

You can try upgrading the revision of Backup Exec v10.0 to the latest 5520. Please refer to the link given below:

VERITAS Backup Exec (tm) 10.0 rev. 5520 for Windows Servers Installation Files
http://support.veritas.com/docs/277181

Hope this helps you.

Regards


Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm



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