cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Veritas.com
Support

Backup Exec V10

Ralph_Bumpus
Level 3

‎08-30-2005 08:46 AM

We are using Backup Exec V10 with a Quantum 320 tape unit. We run a Diff and Full backup job. Diff 5 days, full once a week. All tapes are set to Append to. The system has been running for 5 months without a problem. The Diff job was looking for a new tape and I received the following error. "Physical Volume Library media not found" This has never happened before. There are 5 tapes in the scratch media area, but the job can not find it. I have stoped all serveces and restarted and also turned the tape unit off and on with no luck. Anyone have any ideas???
0 Kudos
1 REPLY 1

Chaitanya_Khurj
Level 6

‎09-01-2005 03:18 AM

Hi Ralph,

Thankyou for your query.

Would you please ensure, that you have installed the appropriate and the latest device drivers. By that we mean, that if your device is tested with B.E 10.0, you should install the latest Veritas drivers. If it has not been tested we recommend that you install the latest HP drivers for the device. Please make sure that the Removable Storage Service has been disabled and hence stopped.

Make sure the SCSI card firmware is uptodate, check for device issues in general.

Try a quick erase on any of the tapes, or try backing up to a brand new tape

You may refer to the following technotes.

http://support.veritas.com/docs/274348
Backup Exec 10.0 for Windows Servers Robotic Library Hardware Compatibility List (HCL) (includes tested drives)

http://support.veritas.com/docs/274347
Backup Exec 10.x for Windows Servers Standalone Drive Hardware Compatibility List (HCL)

http://support.veritas.com/docs/278408

VERITAS Backup Exec (tm) 10.0.5520 - Device Driver Installer (20050815) - Includes Tape Driver Release (20050115) and Robotic Library Release (47) (Intel Only)


http://support.veritas.com/docs/277619
VERITAS Backup Exec (tm) 10.0 - Device Driver Installer (20050315) - Includes Tape Driver Release (20050115) and Robotic Library Release (45) (Intel Only)

NOTE : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.
0 Kudos