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Backup Exec crashing

Aaron_O_Conner
Level 3
When I go to open Backup Exec 10.0 Rev 5520 with SP2, it crashes. I completly uninstalled it this morning, and reinstalled it, but it makes no difference.


Here are the specs:

Windows Server 2003 Standard SP1
Backup Exec 10.0 Rev 5520 with SP2

This problem just started happening a couple of days ago. All of the Backup Exec services are started, and everything else seems to be working ok.

Here is the error message that is showing up in the Windows event viewer:

Event Type:Error
Event Source:Application Error
Event Category:(100)
Event ID: 1000
Date:12/18/2006
Time:8:49:09 AM
User:N/A
Computer:SERVER
Description:
Faulting application BkupExec.exe, version 10.0.5520.11, faulting module unknown, version 0.0.0.0, fault address 0x018b435c.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 42 6b 75 ure Bku
0018: 70 45 78 65 63 2e 65 78 pExec.ex
0020: 65 20 31 30 2e 30 2e 35 e 10.0.5
0028: 35 32 30 2e 31 31 20 69 520.11 i
0030: 6e 20 75 6e 6b 6e 6f 77 n unknow
0038: 6e 20 30 2e 30 2e 30 2e n 0.0.0.
0040: 30 20 61 74 20 6f 66 66 0 at off
0048: 73 65 74 20 30 31 38 62 set 018b
0050: 34 33 35 63 435c

Any help would be appreciated.

Thanks!
2 REPLIES 2

Aaron_O_Conner
Level 3
Not sure why, but all of a sudden it started working.

I changed some security settings around on Windows and now everything seems to work fine.

Norbert_Laschet
Not applicable
Now I have exactly the same behaviour and error like Aaron since some days! Already reinstalled BE, second time with deleting all reg keys and files.
Aaron, I would be interested which settings you made to resolve the problem.

Thanks!!