08-27-2014 06:22 AM
I have a problem with my backup exec 2012 (v14.0.1798). One day it was working fine and the very next day it stopped working. I tried finding a solution but nothing seemed to work. I ended up uninstalling and reinstalling it and it worked for a week. I had to reboot server after MS updates and then I started getting the same errors again. Here is the following information from the event logs.
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Event Type: Information
Event Source: Backup Exec
Event Category: (65535)
Event ID: 57345
Date: 8/26/2014
Time: 12:52:35 PM
User: N/A
Computer:
Description:
Database Exception Context:m_QueryTimeoutInSeconds=30 sql={? = CALL DBO.NE_SAVEPARAMETER(?,?,?,?)} Error:-536837662: :: -2147467259:Failed to update database "BEDB" because the database is read-only. :: DB Error Set 0: native=0xf42 source=Microsoft OLE DB Provider for SQL Server hr=0x80004005 Failed to update database "BEDB" because the database is read-only.
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Event Type: Information
Event Source: Backup Exec
Event Category: (65535)
Event ID: 57345
Date: 8/26/2014
Time: 12:52:37 PM
User: N/A
Computer:
Description:
Database Exception Context:m_QueryTimeoutInSeconds=30 sql={? = CALL DBO.SAVEMACHINEEX(?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?)} Error:-536837662: :: -2147467259:Failed to update database "BEDB" because the database is read-only. :: DB Error Set 0: native=0xf42 source=Microsoft OLE DB Provider for SQL Server hr=0x80004005 Failed to update database "BEDB" because the database is read-only.
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Event Type: Information
Event Source: Backup Exec
Event Category: (65535)
Event ID: 57345
Date: 8/26/2014
Time: 12:52:37 PM
User: N/A
Computer:
Description:
Database Exception Context:MachineEx Insert Error:-536837662: :: -2147467259:Failed to update database "BEDB" because the database is read-only. :: DB Error Set 0: native=0xf42 source=Microsoft OLE DB Provider for SQL Server hr=0x80004005 Failed to update database "BEDB" because the database is read-only.
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Event Type: Error
Event Source: Backup Exec
Event Category: (65535)
Event ID: 57802
Date: 8/26/2014
Time: 12:52:37 PM
User: N/A
Computer:
Description:
The Backup Exec Server Service did not start. An internal error (-536837662) occurred in object 12.
Solved! Go to Solution.
08-28-2014 11:51 AM
Thank you for your comments. I actually found out that the problem is because the HBSS team changed their policy and it started blocking the database. So I guess if this happens to anyone else look into the virus software. It may save you a week of frustration.
08-27-2014 07:00 PM
08-27-2014 10:08 PM
Do ensure the SQL instance is set to run under the local system account.
Secondly, open a cmd and browse to the BE directory. Run the following command and PM/paste the output
beserver.exe -console
08-28-2014 11:51 AM
Thank you for your comments. I actually found out that the problem is because the HBSS team changed their policy and it started blocking the database. So I guess if this happens to anyone else look into the virus software. It may save you a week of frustration.