Hello,
We are running BE 12.0 Rev. 1364 on Windows 2k3 in conjunction to CPS.
For some very odd reason our backup is sitting there idly for for 34+ hours with the status set to "Cancel Pending".
It seems nothing can be done and so we're stuck. We have had a number of issues with BE but none of that have prolonged for such a period of time.
Additionally, is there a chat support feature Symantec has? I'm hearing impaired, so calling them wouldn't be the best option for support.
Thanks in advance.
Yash
