Backup chokes on Lotus Notes Server

[matt_pittman]

Sometimes my full backups choke on the Lotus Notes Server and I get the following error: (e0008821) "Job was recovered as a result of Backup Exec RPC service starting. No user action is required"

Document 278271 says to install Hotfix 17, but that is applicable to 10.0 and I have updated to 10d. Is there no fix for this on 10d?

[priya_khire]

Hello,

Ensure that you have also updated to 10d SP 1 as well as the latest device drivers for 10 as per the links below:

SP1: http://seer.support.veritas.com/docs/282818.htm

Latest drivers: http://seer.support.veritas.com/docs/282974.htm

If the issue persists, revert with the following details:

- what is the version of Lotus?
- since when does the problem occur?
- are you backing up any other servers in this job?

Note : If we do not receive your reply within two business days, this post would be marked �assumed answered� and would be moved to �answered questions� pool.

Regards.

[matt_pittman]

didn't notice sp 1 was out. okay, i applied these updates so we'll see if the backup goes smoothly this time.
thanks

[Amruta_Bhide]

Hello Matt,

We will await your Update!

******************************************************************
*****************************************************************

Note : If we do not receive your reply within two business days, this post would be marked �assumed answered� and would be moved to �answered questions� pool.


Thanks.

[Jack_Mike]

I am having the exact same problem. I have updated to SP1 and installed the latest device drivers.

The server crashes and restarts itself.

I have version 10.1 Rev 5629.

The result is 97GB backed up but the elapsed time in 0:00:00 - how can this be?

I am not backing up any other server and we are running Domino 6.5.3.

[Rucha_Abhyankar]

Hi Matt,

This version of Lotus is not explicitly tested with this version of Backup Exec hence we cannot gurantee the functionality even though you have installed the agent correctly:

Refer to this link:

http://support.veritas.com/docs/278254


==================


NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.