Backup problem using Veritas from Excahnge mailboxes

[Mehdi_Sadeghi]

Hi

When i try to create a backup using veritas 9.1 from an Exchange server 2003, i receive the following error :

(Logon Account "System Logon account" failed to access "\\Exchange Server\Exchange mailboxes". Access is denied.)


I really do not know how to solve this problem.

[Mehdi_Sadeghi]

it seems that nobody knows the correct answer.
so somebody knows the correct answer please tell me so.

[patrickkuah]

Take a look at these two links.... it should help

http://seer.support.veritas.com/docs/273168.htm
http://seer.support.veritas.com/docs/266074.htm

[Renuka_-]

Hello Mehdi,
Please ensure that the account being used to backup the mailboxes has the following rights:
1. Domain admin rights.
2. Exchange full rights on the site level in exchange.
3. The account has the first five letters unique.
4. The account user has a n active mailbox on the exchange server with mails in it.
5. The user name is visible in GAL global address list.
6. Then try the backup.
Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm

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