I upgraded my vCenter server from 5.0.0 to 5.5.0 U1 on Tuesday morning and all of the jobs last night and tonight have failed with the following errors:
(Server: "BE1") (Job: "vmdk-S1-Incremental") vmdk-S1-Incremental -- The job failed with the following error: Unable to open a disk of the virtual machine.
The job logs all have errors similar to this:
Final error: 0xe0009585 - Unable to open a disk of the virtual machine.
Final error category: Resource Errors
For additional information regarding this error refer to link V-79-57344-38277
Click an error below to locate it in the job log
Backup- VMVCB::\\V1.pearlriverresort.com\VCGuestVm\(DC)DataCenter(DC)\vm\"FolderName"\S1
V-79-57344-38277 - Unable to open a disk of the virtual machine.
VixDiskLib_Open() reported the error: Invalid connection handle
If I click the link it takes me to a Backup Set Detail Information section with the following information:
Media Label: IMG007422
GRT backup set folder: \\.pdvfs\BE1\2\BEData\STHVMDK\IMG007422
V-79-57344-38277 - Unable to open a disk of the virtual machine.
VixDiskLib_Open() reported the error: Invalid connection handle
The servers referenced in these logs are:
BE1-Backup Exec 2012 SP3 server installed on Windows Server 2008 R2 physical server
V1-vCenter 5.5 U1 server installed on Windows Server 2008 R2 virtual server (vSphere ESXi 5.0 host)
S1-Server being backed up running Windows Server 2008 R2
The backup jobs have GRT enabled so I can resotore individual files and folders but no application GRT settings are selected
(note: I tried unchecking this option and ran into the same error, the Backup Set Detail in job log just doesn't have the GRT text in it, but it's the same error)
Transport mode priority list is SAN, Hotadd, NBD, NBDSSL
Advanced Open File options has Use snapshot tech checked, Micorsoft VSCS selected, System as the provider
Can someone please help me? This was working (with the usual and normal flakiness of BE2012) before the vCenter upgrade. I can't go very long without backups.
Thanks!
