Backupexec 2010 - error 0xe00002f7

[Orangebud]

We have two customer using BE2010 with the same configurations. I had this error some times in the last months but recently the error occurs nearly the whole week. The full backup is running fine but the incremental backups fail (sometimes an incremental backup works but this is rare). The exchange-servers are Windows Server 2003 SP 2 and exchange 2003.

Thanks for any idea!

[pkh]

You should post all the error messages or the joblog in mht format.

[Orangebud]

Oh sorry...

This is the Joblog of Customer 1:

Job ended: Mittwoch, 23. März 2011 at 00:28:44 Completed status: Failed Final error: 0xe00002f7 - Cannot extract mailbox messages from the Exchange backup. Review the job log for more information. Final error category: Resource Errors For additional information regarding this error refer to link V-79-57344-759

Backup- \\Exchange03.foo.local\Microsoft Information Store\Erste Speichergruppe
V-79-57344-759 - Unable to complete the operation for the selected resource using the specified opti...

This is the Joblog of customer 2:

Job ended: Mittwoch, 23. März 2011 at 00:40:18 Completed status: Failed Final error: 0xe00002f7 - Cannot extract mailbox messages from the Exchange backup. Review the job log for more information. Final error category: Resource Errors

Backup- \\exchange.bar.local\Microsoft Information Store\Erste Speichergruppe
V-79-57344-759 - Unable to complete the operation for the selected resource using the specified opti...

[Orangebud]

Hi, here's the daily update:

Backup- \\Exchange03.foo.local\Microsoft Information Store\Erste Speichergruppe
V-79-57344-759 - Unable to complete the operation for the selected resource using the specified opti...