We changed the password to our server, and the backups stopped working. I didn't realize it until I got an email notification that the weekly backup had failed.
(Server: "SERVER2003") (Job: "Weekly Tape") Weekly Tape -- The job failed with the following error: Authentication failed on connection to the server. Make sure that the user account has the appropriate permissions and that the password was typed correctly.Looking at the system logs, I noticed that the daily backups also had been failing since we changed the password on our server.
Looking at previous forums, in the Backup Exec's Backup Exec Services I changed the service account information (password), restarted services.
When stopping and restarting services, I got the following:
Processing services
Stop services on server: SERVER2003
Stopping Backup Exec Agent Browser on SERVER2003.
The service Backup Exec Agent Browser has been stopped on SERVER2003.
Stopping Backup Exec Job Engine on SERVER2003.
The service Backup Exec Job Engine on SERVER2003 is already stopped.
Stopping Backup Exec Server on SERVER2003.
The service Backup Exec Server has been stopped on SERVER2003.
Stopping Backup Exec Device & Media Service on SERVER2003.
The service Backup Exec Device & Media Service has been stopped on SERVER2003.
Stopping Backup Exec Remote Agent for Windows Servers on SERVER2003.
The service Backup Exec Remote Agent for Windows Servers on SERVER2003 is already stopped.
Start services on server: SERVER2003
Starting Backup Exec Remote Agent for Windows Servers on SERVER2003.
Error starting the service Backup Exec Remote Agent for Windows Servers on SERVER2003.
The service did not start due to a logon failure.
Starting Backup Exec Device & Media Service on SERVER2003.
The service Backup Exec Device & Media Service has been started on SERVER2003.
Starting Backup Exec Server on SERVER2003.
The service Backup Exec Server has been started on SERVER2003.
Starting Backup Exec Job Engine on SERVER2003.
Error starting the service Backup Exec Job Engine on SERVER2003.
The dependency service or group failed to start.
Starting Backup Exec Agent Browser on SERVER2003.
The service Backup Exec Agent Browser has been started on SERVER2003.
Start services on server SERVER2003 completed.
Processing services completed!
When I go back in to the Backup Exec Services, it says the server has stopped. When I tried to restart the backups, I get a different error:
An error occured while processing a B2D command. Changer: Move Medium( ) Attempt to Lock Slot Failed (G:\Veritas\B2D\Folder.Ick). Error 3
On the Network Menu I went into Logon Accounts and changed the password there. The backups are still not working. I don't know much about this system, I am just needing to know what all I need to change when we change the server password to get the backups to work. Any wisdom is appreciated!!!!!
