Broken restore job.

[apomazkin]

I have Backup Exec 2012 on Windows server 2012.
I run Restore Files and Folders to different place(another windows server 2012).
This Restored files is very big: 5Tb
At the and of restoring agent on another server is stopped and I get error: 

Job ended: Tuesday, May 13, 2014 at 3:32:46 PM
Completed status: Failed
Final error: 0xe000fe30 - A communications failure has occurred.
Final error category: Server Errors

For additional information regarding this error refer to link V-79-57344-65072

In Event Log I see:

"Faulting application name: beremote.exe, version: 14.0.1798.1244, time stamp: 0x51e07b00
Faulting module name: beclass_mini.dll, version: 14.0.1798.1244, time stamp: 0x51e07ac3
Exception code: 0xc0000005
Fault offset: 0x000000000002f248
Faulting process id: 0xf38
Faulting application start time: 0x01cf6d9ad6506841
Faulting application path: C:\Program Files\Symantec\Backup Exec\RAWS\beremote.exe
Faulting module path: C:\Program Files\Symantec\Backup Exec\RAWS\beclass_mini.dll
Report Id: 3a8994fb-d9d0-11e3-93f0-0cc47a025d99
Faulting package full name: 
Faulting package-relative application ID: 

"

but files was appear in another place(I not checked, that all files right).
why do this with restore? and will I get troubles with another kind of restore(MS SQL, system state)?

[lmosla]

Hello, an antivirus scan could be causing this.  If you have an antivirus program running make exclusions for these Backup Exec processes.

the processes to exclude include: 

C:\Program Files\Symantec\Backup Exec\beremote.exe
C:\Program Files\Symantec\Backup Exec\beserver.exe
C:\Program Files\Symantec\Backup Exec\bengine.exe
C:\Program Files\Symantec\Backup Exec\benetns.exe
C:\Program Files\Symantec\Backup Exec\pvlsvr.exe
C:\Program Files\Symantec\Backup Exec\BkUpexec.exe
C:\Program Files\Symantec\Backup Exec\RAWS\beremote.exe  
and if you have an Exchange server you can include the Backup Exec temp directory C:\Temp\Backup Exec on the Exchange server 

EDIT:  I just saw that you are running Backup Exec on a Windows 2012 Server.  This is not supported.  Backup Exec can protect a remote Windows 2012 server but not installed on Windows 2012.  This configuration will be supported the upcoming release of Backup Exec 2014.

[Mai_Ali]

Verify from the following:

1. you didn't have network connectivity lack during Restore process. 
2. you didn't enable IPV6 in TCP\IP Configuration. {enable IPV4 only}.
3. Remote Agent is updated.
    

[lmosla]

Hi apomazkin,

Just reiterating:  It is not supported for Backup Exec 2012 to be installed on a Windows 2012 server.  It can protect remote Windows 2012 servers but not installed on one.  

Backup Exec 2014 is soon to be released and it has the ablility to be installed on Windows 2012 server.

Please see this blog for more information bit.ly/1v1hZFC :  

[apomazkin]

n.1 I suspect this, but its no reasons for it.

n.2 is very interested. fix it.

n.3 latest version.

[apomazkin]

thanks for you post.

I didn't know about it. BE2012 was deployed not by me.

But most of features and functions of server work fine.