Bu exec and linux clients

[Zak_Meekins_2]

I am having a problem with a linux box and bu exec...the backup runs for a while then errors out with this Access to the device SERVER1 is not authorized with this edition of the product...

It writes 45 gig of data and ends at the same spot each time...

any ideas?

[priya_khire]

Hello,

What is the version of Backup Exec that you are using. What is the version on ther Linux box? Have you installed the agent for Linux? Were you using the evaluation version of BE before?

Refer to the following technote in order to resolve this error:

Title: The message "Access to this device is not authorized with this edition of the product" appears in the job log when trying to back up a Linux machine
http://support.veritas.com/docs/247896

Hope this helps. If the issue persists, revert with details to above questions.

Note : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.

Regards.

[Zak_Meekins_2]

Well I have 9.1...isnt this the 9.1 forum? It is fully patched and the client is loaded in the out of the box location.....the agent starts and runs for 45 gigs and them fails with this error?

[tejashree_Bhate]

Hello,

From the Software compatibility list given below please verify if the ver is supported.

(title) VERITAS Backup Exec (tm) 9.1 for Windows Servers - Software Compatibility List (SCL)

http://support.veritas.com/docs/261695

Note : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.


Thanks.