CPS Web Portal

[Jorgen_Persson]

Hi All

First of all after I upgraded to 7170 my backups been runing alright. slow but alright.

I been working on getting the CPS Web portal to work to be used by our IT staff.

The portal work well and I can use the Browse tab to find the file and the version I want to restore. But the search and recent activities never returns any results no matter what I do.

All my snap shoots are indexed.

I can search fine if I am using the CPS console instead of the web interface.

I have full rights to all files and folders

Have anyone seen this before and is there a way to fix this?

Thanks

~Jorgen

[Greg_Meister]

Hello Jorgen,

This issue is not common, but it's not unheard of either. Please review the following Technote:

http://support.veritas.com/docs/230872

If none of the documented steps resolve the issue, please call Technical Support to open a support case, as recommended in the Technote.

If you have any questions, please let me know.

Regards,

Greg

[Jorgen_Persson]

Thanks for your answear Greg

I am guessing the document you wanted me to look at was http://support.veritas.com/docs/286924

Before I spend 4h on the phone with tech support will they actually be able to fix the problem? If there is no fix available thats ok but I don't want to waste half a day for nothing more then having a support case.