Cannot get BE 2010 R2 installer to run on Win 2008 R2

[Tim5700]

We have the DVD mounted in the server.  The server is a brand new installation of Windows 2008 R2.  Two Intel Quad Core CPUs, 8 GB of RAM and 800 GB free on C:\.

Running D:\Symantec\browser.exe fails with:

"Error 193 loading DVD browser plugin D:\bin\BrowserOps.dll %1 is not a valid 32 application."

Then ran: D:\BE\WinNT\Install\BEx64\setup.exe per this article, http://www.symantec.com/business/support/index?page=content&id=TECH125682 and received:

"Unable to load D:\BE\WinNT\Install\BEx64\Install\Media\Bin\ResDll_EN.dll.  Error %1 is not a valid Win32 application."

I then drilled further in to run: D:\BE\WinNT\Install\BEx64\Install\_setup.exe

I received, "D:\BE\WinNT\Install\BEx64\Install\media\bin\resdll_EN.dll is either not designed to run on Windows or it contains an error.  Try installing the program again using the original installation media or contact your system administrator or teh software vendor for support."

[AmolB]

Refer to http://www.symantec.com/docs/TECH130693

and 

Make sure the installable is of 3.21 GB in size if not then download the ISO from the 

below link. 

https://www4.symantec.com/Vrt/offer?a_id=93355

[itsmeaffinity]

Hi 

Please download the 3GB full ISO from the link below

https://www4.symantec.com/Vrt/offer?a_id=93355

Please enter user name and password for symantec & then extract using winrar or power iso

Should resolve the issue

Once done please install sp1 for win2008 r2 using live update

If this resolves your issue please mark it solved

Thank You

[CraigV]

Windows Server 2008 R2 SP1 using WIndows Update? Or Symantec Backup Exec 2010 R2 SP1 using LiveUpdate???

[Tim5700]

The DVD is 3.21 GB.  I am downloading it again.

[itsmeaffinity]

Hi

Thanks for the update & I presume you are downloading the link from one shared above

If that is the case it should work fine once you download

Keep posted

Cheers

Thank You

[Phillip_Avery]

I had the same issue. Thanks for responding.

[AmolB]

Hi Tim

 Any update on the installation.

[itsmeaffinity]

Hi

Philip can you please confirm if you have same issue after downloading the 3.21 GB file for which we have given link on post above & after downloading it you cannot install this version & does it give the error

"Error 193 loading DVD browser plugin D:\bin\BrowserOps.dll %1 is not a valid 32 application."

Then ran: D:\BE\WinNT\Install\BEx64\setup.exe per this article, http://www.symantec.com/business/support/index?page=content&id=TECH125682 and received:

Thank You

[hillda01]

I had the same issue... I think it comes from when trying to join together the 4 files to create one large ISO.

I then downloaded the full ISO and life was good again!

Regards

Dave