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Cannot get to POA (Plan of Action)

Bongor
Level 3

Have logged a call and keep receiving  e-mails from Symantec that a POA has been added to my case and I should log in to mySymantec.

On logging in, I keep getting a On-time registration process screen. Problem is, this is happening now for a week EVERY TIME I log in. I am unable to get past this screen. This is most frustrating.   

 

 

3 REPLIES 3

VJware
Level 6
Employee Accredited Certified

Would you pls PM me your email address used for MySymantec ? Thanks.

Bongor
Level 3

andristf@gmail.com

 

VJware
Level 6
Employee Accredited Certified

I have PM'd you the info which I received from the concerned dept.