Cant see selection lists

[jjimenez]

Hi,

Im using backup Exec 2010, and I have 4 jobs, but when I try to see the selections I made, appears a message saying that the connection to the server has failed, press F5 to retry.

I have the same problem if i want to create a new backup task, i cant select anything.

The backups jobs runs normally

I redeployed the agent to the servers, I am able to access them using \\servername.

Thansk for your advice.

[AmolB · Accepted solution]

Hello

Seems to be credentials issue. Trying using another domain admin account as the

backup exec service account. Refer to the below article.

http://www.symantec.com/docs/TECH66125

[sammy_perfect]

Hi,

Have you changed password for the backupexec account recently if yes then you can restart the services with username & new password & also update the same in network--log on account--select the user & update new password

Then with new backup selection see if that works

Thank You

[jjimenez]

Thanks for your replies, and it was an account problem. changed that and works perfectly.