Catalog Help...

[Jorge_Garcia_2]

Hi,

Our company upgrade to BE 10.0 from version 8.6
In the process the old version was uninstalled completed (even deleting the associated files) and did a fresh install of BE 10. Now we need to restore a file that was backed up on BE 8. Our problem is that we can't catalog the tape. We tried other tapes and always the same result (error: V-79-57344-33029 - Error - Mount failed. as first)
Is there any solution to get the catalog going? Should we uninstall BE 10 and reinstall BE 8.6 and then "upgrade"?

Thank you in advance

J

[Ken_Putnam]

Did you inventory before cataloging?

is this the same tape device that was used by v8?

[Sharvari_Deshmu]

Hello,

Please try inventorying and then cataloging the data, deselect the option "use storage media based catalogs" in tools-options-catalog.

Also the file that you are restoring is it a data file?

please mention the exact error message that you receive.

Thanks,

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

[Jorge_Garcia_2]

Hi and thanks for the prompt response.


The tape backup unit is the same as we were using with BE8.

The inventory runs and completes without any errors
When we run the catalog, it errors out right away with the following message:

V-79-57344-33029 - Error - Mount failed.

We tried with the option "use storage media based catalogs".

The file we are trying to restore are data files.

Thank you again

J

[Amruta_Purandar]

Hello,

Please install the latest drivers and verify the results.
VERITAS Backup Exec (tm) 10.0 - Device Driver Installer (20050531) - Includes Tape Driver Release (20050115) and Robotic Library Release (46) (Intel Only)
http://support.veritas.com/docs/277477


Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.