Changing the Computer Name on the Media Server

[Chaplain_Doug]

Windows Server 2008 Enterprise R2.  Backup Exec 2010 R3.

I installed the BE 2010 R3 on a computer that I had named GNHostF, which also serves as the BE media server.  I changed the computer name to GNFHost and rebooted (which is required when you change computer name).  The BE servcies (BE Job Engine and BE Server in particular) would not restart.  I suspect that is due to the computer name change and the services looking for GNHostF instead of GNFHost.  I changed the name back, rebooted, and BE services came back up fine.  What do I need to do to be able to change the computer name and have BE continue to work?  Thanks for the help.

[AmolB]

After changing the server name you need to update Backup Exec database with the new server 

name. Update BEDB through BEUtility.exe

Refer to http://www.symantec.com/docs/TECH38988

[Chaplain_Doug]

Please see the screen shot below.  I have successfully changed the name of my media server from GNHostF to GNFHost.  I performed the "Update configuration for new media server name" operation in BEUtility.  But as you can see below, the old server name still shows with status unknown and a question mark.  Can I safely perform a "Delete Media Server" operation on the old server name in BEUtility?  Thanks for the guidance.

[AmolB]

I would leave the old server name as it is if its not causing any issues.

If you want to delete then I would suggest you to make a copy of the DATA folder and then proceed

with the deletion. In case after deletion if you come across any issue you may reload the older database.

[CraigV · Accepted solution]

...it's not in use at all so delete it. It keeps things cleaner in the long run!

[Chaplain_Doug]

I deleted it this morning.  Thanks for the reply.