Hello,
This is to ensure if you were able to run clean jobs successfully? If you are still having problems with the same, to add to Ken's mail, you can check the following steps as per the technote in order to configure cleaning:
Title: How to configure and submit cleaning jobs for autoloaders in Backup Exec 9.x and 10.0 for Windows Servers
http://support.veritas.com/docs/257265
Do update us if the problem persists. Do also write back if it is now resolved. In case we do not receive your update within two business days, this post would be marked âassumed answeredâ and would be moved to âanswered questionsâ pool.
Regards.