Hi,
- Enable restrict anonymous support key on both the servers:
http://seer.support.veritas.com/docs/238618.htm
- Try creating separate backup job for remote server.
- Ensure that no networking related issues like teaming on network adapters is causing this problem of loss of communication between Backup Exec job engine and remote agent.
- If you are performing backup of the remote system then perform following.
From the Tools, Options, Network Tab, select "Use any available network adapter"".
- You can also upgrade to build 5520 and reinstall remote agent:
http://seer.support.veritas.com/docs/277181.htm
Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007
http://seer.support.veritas.com/docs/277429.htm
http://support.veritas.com/docs/278434
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