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Veritas.com
Support

Configure device Wizard

John_Pepper
Level 3

‎04-24-2006 02:18 AM

Hi There i am having trouble getting veritas to recognise my tape backup device, it is a Sony AIT-2 turbo, i have made sure that it is on the right scusi target id, i have reinstalled veritas, Windows can see the device and i can use ntbackup to backup to tape in windows, i have installed the latest veritas drivers, but still no luck, Can anybody out there please help me on this.

Thanks

John
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1 REPLY 1

Ajit_Kulkarni
Level 6

‎04-25-2006 08:34 AM

Hello,


Please refer to the HCL and check if the drive is listed in it:


Symantec Backup Exec for Windows Servers (tm) 9.x (9.0, 9.1) Hardware Compatibility List. Includes HCL information for supported drives, libraries, virtual tape devices, fibre-channel HBAs, switches, routers/bridges, and iSCSI components. For printing purposes, the latest version of Acrobat is recommended.
http://support.veritas.com/docs/282347


If its not listed, then install the OEM drivers and check the results.

Hope this helps you.

Regards


NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions"
pool.
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