Data error(cyclic redancy check)

[Jehan_Guna]

Hi

we are using veritas version 9.1 back up exec for servers, I got this error message last night back up.

final error code 00000017 HEX , DATA ERROR (CYCLIC REDUNDANCY CHECK) .In the error description i got this error message

Backup -C
storage device "HP 1" reported an error on a request to write data to media.

data error (cyclic redundancy check)
Pls advise me.

Thanks
jehan

[Sharvari_Deshmu]

Hello,

The "Cyclic Redundancy Check" error is generic in nature and can be caused by numerous factors.

Please check the foll technote
http://support.veritas.com/docs/192216:

please check whether the device is "tested" by backup Exec with the help of the list below:

If yes then please install latest veritas drivers.

Backup Exec 10.0 for Windows Servers robotic library Hardware Compatibility List (HCL)
http://support.veritas.com/docs/274348

Backup Exec 10.0 for Windows Servers Standalone Drives Hardware Compatibility List (HCL)
http://support.veritas.com/docs/274347

Latest veritas drivers:

Document ID: 273887
VERITAS Backup Exec (tm) 10.0 - Device Driver Installer (20050115) - Includes Tape Driver Release (20041231) and Robotic Library Release (45) (Intel Only)

http://support.veritas.com/docs/273887

If the device is not tested in the hardware compatibility list then please install the latest OEM drivers.


Thanks,

NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.Message was edited by:
Sharvari Deshmukh