in a previous thread ( http://forums.veritas.com/discussions/thread.jspa?threadID=56783&messageID=4411754#4411754 ) You asked a question & never reponded to my answer. below is some stuff I cut out of the other thread.
-----------------------------------------
Thomas said: "Since I upgraded from 8 to 10 I haven't been getting anything more than 1.1:1 compression ratio. I have a segate drive & dds 20/40 tapes. I get almost 40gb of data per tape by using backup exec 8 or ntbackup, but only get about 19gb when using backup exec 10 or 10d. I've done all the stuff listed on this forum & know it's a known problem that veritas has choosen to ignore.
I thought with the upgrade from 10 to 10d that that problem might be solved. I was wrong. I since tried to install veritas drivers for my tape drive & even though it says it installed correctly, the driver still listed in my tape drive properties in device manager are certance drivers from 2004. How do I get the veritas drivers to take?"
------------------------------------
Deepali Badave said: "Hello,
Please install the latest device drivers.
Please refer the following link:
http://seer.support.veritas.com/docs/278408.htm
Also verify if you are getting event id's 7, 9, 11 or 15.
NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool. "
---------------------------------
In reply to your question.. Yes I do have several event Id's 7 & 9, plus a few 15's. What do this mean & what do I need to do?
I have paid support, but choose not to wait on the phone. Your phone support guys deffered me to this forum. I have a paid support plan & expect to get treated as such.
Thomas
