Desktop & Laptop failed restore

[Renee_DeWolfe]

If there a fix for error, "Failed to restore. Error reading source file. The encryption key is invalid."?

[Kevin_Perks_2]

Hello Renee
Funny seeing your name on the forums, how have you been?
Kevin Perks
kevin.perksatarystalifescience.com

[priya_khire]

Hello,

When do you receive this error?Is it during a restore? Are you restoring to an alternate location?

Try doing the restore using a console user that is an NT Administrator on
the console/media server.