Differential Restore

[jsibeko]

Hi Symantec

May you please assist if possible

Curerntly I have Symantec Backup Exec 2010 R3 installed on Windows Server 2012

I have Differential (daily) and Full (weekly) Backup scheduled

Both schedules complete successfully, but my concern is that sometimes on the Differential backup, I get 'This backup set may not contain any data'

and when I check the backup using the backup feature, some folders appear empty, so I get worried when I have to restore from that backup

Is there something I'm doing wrong? How can I restore if the folders are empty

Thank you

Jabu

[CraigV]

...have you tried to restore from the FULL and then the last DIFF backup?

Thanks!

[jsibeko]

Hi Craig and thank you for your response

No I have not, is the Full Backup not a bit outdated since it only runs once a week were as Differential is everyday and say I had to restore something that was lost perhaps a day before (Crash day - Wednesday)

[pkh]

It could be because you are using an unsupported configuration. BE 2010 does not support Server 2012 as a media server. See the SCL below http://www.symantec.com/docs/TECH137682

[VJware]

Hope its regular flat file data & not data such as DFSR, Exchange etc.

Secondly, if the Full backup completed successfully & if between the end time of Full backup job and start time of Differential/Incremental backup job, no files are modified or changed, the above alert would pop-up stating that "This backup set may not contain any data". This is expected in such a case.