Disappearing Jobs

[Steve_Mason]

We've been on 11D for a while, and while it's been an improvement over 9.x one annoying thing is disappearing jobs.

We've got some full backup jobs scheduled to go every weekday, for example the Tuesday job is set to run every Tuesday of the month at 11:00.

Once in a while (seems random) some of these jobs just disappear from the schedule, and we have to re-schedule them. Luckily the jobs are still in job setup, so we don't have to re-create them.

I just ran Liveupdate, and we're now at 7170, so maybe that will help.

Has anyone else run into this?  I did see one thread when I searched, but for some reason I couldn't reply to it.

[Greg_Meister]

Hi Steve,

Updating to build 7170 was the right track. However, I recommend that you update the build 7170 to SP2, which has a number of hotfixes rolled into it to resolve issues with scheduling issues. Be advised that after installing SP2, you will need to re-push the remote agent to any servers being backed up by this system.

Regards,

Greg Meister

Symantec Support Engineer

[Steve_Mason]

Thanks.

According to the alert log Lilveupdate did SP@, but it's pending a reboot.