Duplicate Job Failing - E000810D

[ejdrijin1]

Hi,

I am experiencing problems with my duplicate job on Backup Exec 2014. I am a new user for Backup Exec 2014 as I used to use Backup Exec 2010 a long time ago.

My Media Tape is suppose to be appendable until the 25th of October (6 more days - Appendable Until: 10/25/2015 7:36:11 PM, however it is saying:

"Append operations cannot be performed on this storage media.

Drive and media mount requested: 10/19/2015 8:08:24 PM
Media mount failed.
Physical Volume Library Media not found."

What could be the problem?

Thanks.

[pkh]

This means that there is something wrong with your tape drive/library. Run the manufacturer's diagnostic utility against the tape drive and library. Select the write test and stop all the BE services beforehand

[VJware]

Is the duplicate job spanning across tapes ?

Also, this KB article may help - https://www.veritas.com/support/en_US/article.TECH33355

[ejdrijin1]

Can it be that the problem is not coming from the drive, since I looked at the error in more detail and it is showing from the source:

Source Drive and Media

Drive and media information from media mount: 
Drive Name: 
 Media Label: xxxxxxxx   Media GUID: {xxxxxxx-xxxxxxx-xxxx-xxxxxxxxx}

Media operation - Append to media, terminate job if no appendable media is available.
Compression Type: Hardware [if available, otherwise none]
Encryption Type: Software
DirectCopy to tape: Disabled
WARNING: The option 'Verify after backup completes' was not selected. Performing a verify operation to make sure that media can be read after the backup has completed is recommended.

server.domain.com \\Server.Domain\Drive:
Source Set
Backup set #1: "" Backup of " \\Server.Domain\Drive: System Disk"
Backup performed on 10/20/2015 at 2:44 PM Storage media #1: "DATE"
Append operations cannot be performed on this storage media. Drive and media mount requested: 
"DATE"  Media mount failed. Physical Volume Library Media not found.

What could this be?

[pkh]

No. BE is unable to mount the tape